Hampstead Court Care Home
Care home with nursing, Camden, 82 beds
Good
Rated on
Rating from the Care Quality Commission.
Rated Good in January 2026 under the previous provider, Willowbrook Healthcare Limited.
Hampstead Court Care Home: inspection record
Rated Good in January 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in January 2026.
The latest rating was published 9 months ago. The provider changed in 2023; earlier ratings were given under the previous provider.
How it compares locally
- One of 9 Good care homes in Camden, out of 10 with a rating.
- Larger than 9 in 10 care homes in Camden.
What inspectors found
From the Care Quality Commission's assessment published 26 January 2026 (assessment visit 29 December 2025). Quoted under the Open Government Licence.
Date of assessment: 4 November 2025 – 8 December 2025. We carried out an unannounced visit to the service on 4 November 2025
Hampstead Court Care Home is a residential care home. This location is run by 2 companies. These 2 companies have a dual registration and are jointly responsible for the services at the home. The home provides a combination of residential, nursing and dementia care with a maximum capacity of 82. At the time of our visit there were 55 people living there.
Read the full summary
This was the first assessment of the service since it was registered with CQC on 14 December 2023. Following this assessment, we have rated the service good.
We have identified a breach of regulation in relation to safe care and treatment because there were several aspects of the management of medicines that were not as safe as they could have been. We will request an action plan from the provider for them to tell us about the improvements they intend to make.
The service had a competent leadership team that provided clear direction and supported the delivery of care that met the needs of people living there. The registered manager had been in post approximately 6 months at the time of our assessment. They demonstrated the provider’s values and had a clear vision for the future of the home.
People were kept safe by capable and supportive care staff, many of whom told us they thought of their role as a real vocation. Staff demonstrated a caring and individual approach to supporting people.
The service listened to and acted upon complaints and incidents to continually improve care. They worked well with other professionals involved in people’s care to ensure continuity of care and equity in access.
The environment was clean and well maintained with no hazards. There were well used communal areas for people to socialise and partake in activities which they were able to access equally.
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Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated requires improvement.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The provider was in breach of legal regulation 12 in relation to the ways people’s medicines were managed.
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Effective
Good
Effective – this means we looked for evidence that people’s care,treatmentand support achieved good outcomes and promoteda good qualityof life, based on best available evidence.
This is the first assessment for this service. This key question has been ratedgood.This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness,dignityand respect.
This is the first assessment for this service. This key question has been ratedgood.
This meant people were supported and treated with dignity and respect; and involved aspartners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for thisservice. This key question has been ratedgood.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been ratedgood.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Safe was rated Requires improvement on 26 January 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Ask what the new provider has changed since taking over.
- Ask how nursing cover works at night and at weekends.
Contact and registration details
| Address | 48 Boundary Road, London, NW8 0HJ |
|---|---|
| Phone | 020 3922 0040 |
| Registered manager | Helene Cross |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | WT RB Opco 1 LimitedBrand: Welltower |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12339183 (opens Companies House) |
| Previous provider |
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Nearest alternatives
- G Breakaway Short Breaks Care home, 0.1 miles awayGood
- – Loveday Abbey Road Care home with nursing, 0.3 miles awayNot yet rated
- G Compton Lodge Care home, 0.5 miles awayGood
- G St Mungo's Broadway - 53 Chichester Road Care home, 0.7 miles awayGood
- G Rathmore House Care home, 0.8 miles awayGood
Getting help from London Borough of Camden
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Camden
- Ask for a care needs assessment
- Phone: 020 7974 4444 and ask for Adult Social Care, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Camden
Checked on the council's website, November 2026.
Common questions
- Does Hampstead Court Care Home provide nursing care?
- Yes. The Care Quality Commission lists Hampstead Court Care Home as a care home with nursing.
- How many beds does Hampstead Court Care Home have?
- The Care Quality Commission's register lists 82 beds at Hampstead Court Care Home.
- When was Hampstead Court Care Home last inspected?
- The Care Quality Commission's latest rating for Hampstead Court Care Home was published on 26 January 2026.
- Who runs Hampstead Court Care Home?
- Hampstead Court Care Home is run by WT RB Opco 1 Limited.
- What is Hampstead Court Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 January 2026.