Breakaway Short Breaks

The provider had systems and policies to help ensure people were protected from the risk of abuse. The provider managed the recruitment process and carried out appropriate checks, which we verified at this inspection, to ensure people were supported by suitable staff. Staff had undergone training about safeguarding people and working with people with learning disabilities and / or autistic spectrum disorder.

People told us, and we observed, that there were positive relationships with the staff supporting them. Staff spoke encouragingly about people who had gone through difficult times and about working supportively and positively with people in making plans for their future.

People were supported to have maximum choice and control of their lives, and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing Support to people with a learning disability and/or autism.

This service was able to demonstrate how they were meeting the underpinning principles of Right Support, right care, right culture.

Right Support: • Model of care and setting maximised people's choice, control and independence. Staff offered people meaningful choices about how they lived their daily life and helped participate in activities that developed people's interests, whether through educational courses and activities of interest to them.

Right care: • Care was person-centred and promoted people's dignity, privacy and human rights. People's privacy was maintained when providing personal care and we observed staff respecting people's privacy when they wanted to spend time alone in their own room. Right culture: • Ethos, values, attitudes and behaviours of leaders and care staff ensured people using services lead confident, inclusive and empowered lives. Staff and managers spoke with a great deal of positivity about what they did to recognise how life events affected people and the support provided to encourage and assist people to move forward with their lives.