Glendale Court

We found the following examples of good practice.

● Two indoor and three outdoor spaces had been adapted to allow visiting to happen safely. This included the installation of Perspex screens to create visiting 'booths' indoors. People were able to book visits at a time that suited them, and choose which space they preferred. ●Routes of entry and exit to visiting spaces ensured social distancing was maintained. ●The Registered Manager suspended admissions to the service until they could assure themselves that the risks to people already living in the service were reduced. Admissions only resumed once people were able to be tested for Covid-19 before moving to the service. ●The Registered Manager and Deputy Manager demonstrated strong leadership and clear expectations of the standards they expected staff to maintain with regards to Personal Protective Equipment and routine testing. ●The Providers had invested in specialist equipment to sterilise and disinfect the environment. ●Proactive measures had been taken to prepare for any increase in Covid-19 infections in the local community. This included employing additional staff, moving the laundry to an external building and purchasing specialist equipment.

Further information is in the detailed findings below.

The five questions we ask about services and what we found