Whiteoak
- Care home
- 16 beds
- No nursing
- Dementia care
- Registered since 2024
- Central Bradford, Bradford, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
This month
The latest rating was published.
74 of 102
rated care homes in Bradford are rated Good, like this one.
Whiteoak: inspection record
Rated Good in October 2026, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Gain Lane Farm Apartments Not yet rated, 0.6 miles away
- G Ashcroft Good, 0.7 miles away
- G Charlton Court Nursing Home Good, 0.8 miles away
- RI The Links Care Centre Requires improvement, 0.8 miles away
- G Mill Lodge Good, 1.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 5 October 2026 (assessment visit 9 June 2026). Quoted under the Open Government Licence.
Whiteoak is a respite service providing accommodation and personal care for up to 16 people with learning disabilities and autistic people and those with complex needs. We visited the service on 7 and 8 July 2026. The assessment was carried out because it had not been rated since 2019.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Accommodation is split into three separate suites. The upper floor of one suite was not in use at the time of assessment. On the days of the assessment 8 people were living at the service.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
The service needed to make improvements in how medicines were managed to minimise the risk of potential harm to people. Quality assurance systems were in not effective in supporting improvement. The service presented as a welcoming, accessible and well-maintained home with flexible staffing arrangements and a strong commitment to providing person-centred care. The service worked well with families and partner organisations to ensure people’s needs were understood and they were able to experience a seamless service, for example if attending a day service. This supported good outcomes for people. Independence was encouraged and people were involved with their care throughout their stays, with their preferences checked regularly and changes noted in care and support plans. People’s rooms were spacious, accessible and personalised; suitable for people using mobility aids such as wheelchairs.
People with specific needs due to their disability or health condition were fully supported, with care records updated and good staff communication at handovers.
Risks to people were understood and well managed, adding to people’s positive experiences of care. They were protected from the risks of abuse by a skilled and capable team of staff who worked in-line with the Mental Capacity Act.
We found that the provider was in breach of legal Regulation 12 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 in relation to the safe administration of medicines. Related to this there was a breach of Regulation 17(1) and 17(2)(a) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 in relation to Governance, management and sustainability.
The provider has given us an action plan to address the regulatory breaches.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The provider was in breach of legal Regulation 12 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 in relation to the safe administration of medicines.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement.
This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
There was a breach of Regulation 17(1) and 17(2)(a) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 in relation to Governance, management and sustainability.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Catherine Mageean-Ring
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- St Anne's Community ServicesBrand: St Annes Community Services
- Ownership type
- Organisation
- Companies House number
- 01089026 (opens Companies House)
- Charity number
- 502224
St Anne's Community Services runs 38 services in England, 33 of them in Yorkshire and the Humber. 31 are rated Good or Outstanding, 5 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by St Anne's Community Services
- O Kings Mill Court Outstanding. Home care, Kirklees
- G 61 Track Road Good. Care home, Kirklees
- G Aachen Brook St Anne's Community Services Good. Care home with nursing, Calderdale
- G St Anne's Bradford Supported Living Services Good. Home care, Bradford
Getting help from City of Bradford Metropolitan District Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Bradford Metropolitan District Council
- Ask for a care needs assessment
- Phone: 01274 435400, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Bradford Metropolitan District Council
Checked on the council's website, November 2026.
Common questions
- Does Whiteoak provide nursing care?
- No. The Care Quality Commission lists Whiteoak as a care home without nursing.
- How many beds does Whiteoak have?
- The Care Quality Commission's register lists 16 beds at Whiteoak.
- When was Whiteoak last inspected?
- The Care Quality Commission's latest rating for Whiteoak was published on 5 October 2026.
- Who runs Whiteoak?
- Whiteoak is run by St Anne's Community Services. It runs 38 services in England, 33 of them in Yorkshire and the Humber.
- What is Whiteoak's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 October 2026.
Contact
- Phone
- 01274 643228
- Address
- 2 Foston Close, Fagley, Bradford, BD2 3QF Map (opens Google Maps)
Compare nearby
- – Gain Lane Farm Apartments Not yet rated, 0.6 miles away
- G Ashcroft Good, 0.7 miles away
- G Charlton Court Nursing Home Good, 0.8 miles away
- RI The Links Care Centre Requires improvement, 0.8 miles away
- G Mill Lodge Good, 1.2 miles away