Cleveland Villa
- Care home
- 1 beds
- No nursing
- Registered since 2024
- Norton, Stockton-on-Tees, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 months
since the latest rating was published.
42 of 50
rated care homes in Stockton-on-Tees are rated Good, like this one.
Cleveland Villa: inspection record
Rated Good in June 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Glenthorne Court Good, 0.2 miles away
- G Tees Grange Good, 0.2 miles away
- G Cherry Tree Care Centre Good, 0.2 miles away
- G Primrose Court Nursing Home Good, 0.2 miles away
- G Saxon Lodge Good, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 12 June 2026 (assessment visit 31 March 2026). Quoted under the Open Government Licence.
Date of assessment 1st April 2026.
This is the first assessment for this newly registered service.
Cleveland Villa is a residential care home registered to provide support to one person living with a learning disability and/or mental health condition.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We assessed the service against ‘Right support, right care, right culture.’ This guidance supported judgements about whether the provider guaranteed people with a learning disability or mental health condition respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found the provider delivered care in line with those standards.
We found people living at Cleveland Villa were treated with compassion, and their dignity was consistently upheld. Respectful and safe support was observed in communal areas. People’s support plans were personalised and reflected how they chose to spend their time, including their individual wishes, preferences, and choices.
People and their relatives were actively involved in assessing their needs. Staff took account of communication preferences to ensure meaningful engagement with people at all times.
The provider was easy to contact and worked to prevent discrimination. People were treated fairly and equally. Staff had received relevant training and used inclusive practices to ensure people’s care was consistent. People were supported to make informed decisions about their care. Where restrictions on people’s liberty were in place, these were assessed and discussed with family and professionals.
Professional partners provided positive feedback, highlighting how people had progressed significantly since being supported by the provider.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Jamie Alderson
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Milewood Healthcare LtdBrand: Milewood
- Ownership type
- Organisation
- Companies House number
- 04584055 (opens Companies House)
Milewood Healthcare Ltd runs 23 services in England, 16 of them in the North East. 15 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 7 have no rating yet.
Other services run by Milewood Healthcare Ltd
- G Alexandra House Good. Care home, Stockton-on-Tees
- G Ash Tree House Good. Care home, Redcar and Cleveland
- G Beechwood House Good. Care home, Stockton-on-Tees
- G Blenheim House Good. Care home, Redcar and Cleveland
Getting help from Stockton-on-Tees Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Stockton-on-Tees Borough Council
- Ask for a care needs assessment
- Phone: 01642 527764
- Contact adult social care online
- Support for carers
- Paying for care: Stockton-on-Tees Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Cleveland Villa provide nursing care?
- No. The Care Quality Commission lists Cleveland Villa as a care home without nursing.
- How many beds does Cleveland Villa have?
- The Care Quality Commission's register lists 1 beds at Cleveland Villa.
- When was Cleveland Villa last inspected?
- The Care Quality Commission's latest rating for Cleveland Villa was published on 12 June 2026.
- Who runs Cleveland Villa?
- Cleveland Villa is run by Milewood Healthcare Ltd. It runs 23 services in England, 16 of them in the North East.
- What is Cleveland Villa's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 June 2026.
Contact
- Address
- 41a, Cleveland Avenue, Stockton-on-tees, TS20 2PE Map (opens Google Maps)
Compare nearby
- G Glenthorne Court Good, 0.2 miles away
- G Tees Grange Good, 0.2 miles away
- G Cherry Tree Care Centre Good, 0.2 miles away
- G Primrose Court Nursing Home Good, 0.2 miles away
- G Saxon Lodge Good, 0.2 miles away