Shottendane Nursing Home
- Care home
- 38 beds
- Nursing care
- Dementia care
- Registered since 2024
- Margate, Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
6 months
since the latest rating was published.
332 of 445
rated care homes in Kent are rated Good, like this one.
Shottendane Nursing Home: inspection record
Rated Good in April 2026, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Tulipa House Requires improvement, 0.1 miles away
- G St Peters Home Good, 0.5 miles away
- – Sandmere Care Home Not yet rated, 0.5 miles away
- G North Lodge Care Home Good, 0.5 miles away
- G Terrance House Good, 0.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 3 April 2026 (assessment visit 4 November 2025). Quoted under the Open Government Licence.
We carried out this assessment between 12 November to 1 December 2025. This was the first assessment for this newly registered service. The service was previously owned and managed by a different provider. Shottendane Nursing Home is a care home providing personal and nursing care to up to 38 over three floors. At the time of our inspection, 27 people were using the service, some of whom were living with dementia and had nursing needs.
There were management plans in place that provided guidance to staff to reduce risks to people. However, staff did not always follow this. Constipation risks were not managed effectively to reduce pain and harm to people. Staff did not always make sure pressure relieving mattresses were set correctly in line with manufacturer’s instructions to ensure they were effective to support people at risk of pressure sores. Repositioning charts were not always completed to show people had been repositioned when needed. We were concerned about the competency and effectiveness of staff as they did not always recognise signs of risk to people. The systems in place to monitor and assess the quality of the service had not always identified the concerns we picked up during this inspection. However, the provider responded promptly and took appropriate steps to address and resolve the concerns we identified.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The service was in breach of one regulation in relation to managing risks.
People were safeguarded from the risk of abuse. Staff had received safeguarding training and knew actions to take to report abuse.
Incidents and accidents were reviewed, analysed and action taken to ensure learning from them. People’s medicines were administered and managed safely. There were enough staff available to support people. Staff were trained in infection control and followed procedures to reduce risks of infection.
People’s needs were assessed in line with best practice guidance. People’s nutritional needs were met. People were supported to eat a balanced diet and drink enough to keep hydrated. People had access to the healthcare services they needed to maintain good health; and staff liaised effectively with other services.
People’s consent was sought for the care and support they received. The service complied with the requirements of the Mental Capacity Act 2005 (MCA) and the Deprivation of Liberty Safeguards (DoLS). Relatives and healthcare professionals were involved in making decisions for people in their best interests where this was appropriate.
People’s end-of-life wishes were documented in their care plans and followed when required. People were supported and encouraged to participate in activities they enjoyed.
People and their relatives knew how to raise complaints about the service. Complaints were appropriately addressed in line with the provider’s procedure. The provider worked in partnership with other organisations and services to develop and improve the service.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.This is the first assessment for this newly registeredprovider/service. This key question has been ratedrequires improvement.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation topeople’s safe care and treatment.
-
Effective
Good
Effective – this means we looked for evidence that people’s care,treatmentand support achieved good outcomes and promoteda good qualityof life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been ratedgood.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness,dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Safe was rated Requires improvement on 3 April 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Shottendane N Home Limited
- Ownership type
- Organisation
- Companies House number
- 15205962 (opens Companies House)
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Shottendane Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists Shottendane Nursing Home as a care home with nursing.
- How many beds does Shottendane Nursing Home have?
- The Care Quality Commission's register lists 38 beds at Shottendane Nursing Home.
- When was Shottendane Nursing Home last inspected?
- The Care Quality Commission's latest rating for Shottendane Nursing Home was published on 3 April 2026.
- Who runs Shottendane Nursing Home?
- Shottendane Nursing Home is run by Shottendane N Home Limited.
- What is Shottendane Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 April 2026.
Contact
- Phone
- 01843 210029
- Address
- Shottendane Road, Margate, CT9 4BS Map (opens Google Maps)
Compare nearby
- RI Tulipa House Requires improvement, 0.1 miles away
- G St Peters Home Good, 0.5 miles away
- – Sandmere Care Home Not yet rated, 0.5 miles away
- G North Lodge Care Home Good, 0.5 miles away
- G Terrance House Good, 0.6 miles away