Critchill Court
- Care home
- 50 beds
- No nursing
- Dementia care
- Registered since 2024
- Frome, Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Good in 2015, most recently Good in October 2025.
12 months
since the latest rating was published.
151 of 181
rated care homes in Somerset are rated Good, like this one.
Critchill Court: inspection record
Rated Good in October 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Greenhill Grange Residential Home Limited Good, 0.2 miles away
- G Belmont Villa Care Home Good, 0.4 miles away
- G Rowden House Good, 0.5 miles away
- RI Catherine House Care Home Requires improvement, 0.6 miles away
- G Rossetti House Good, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 7 October 2025 (assessment visit 6 August 2025). Quoted under the Open Government Licence.
This assessment began on 3 September 2025 and was completed on 10 September 2025.
At the time of the inspection visit there were 42 people living at the home. The home specialised in the care of older people who required personal care.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
There were enough staff with the right skills and experience to make sure people received safe and effective care. There was always a senior member of staff on site to oversee people’s wellbeing. The staff worked with other healthcare professionals to meet people’s individual needs.
Risks of abuse to people were minimised because the provider had a robust recruitment procedure and all staff knew how to recognise and report any concerns about poor practice or abuse.
People had their needs assessed when they moved to the home. Care plans and risk assessments were created to make sure staff had the information they needed to provide person centred care. Some improvements were needed to make sure records were kept up to date.
Throughout our inspection visit we saw kind and caring interactions between staff and people who lived at the home.
The provider was committed to making improvements to the care home. Some environmental work had been completed, and further work was planned to ensure it provided a pleasant environment for people to live in.
The provider had facilitated team building exercises to help the staff to bond and ensure they worked together as an effective team to provide person centred care. Most staff felt this had improved staff morale.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service since it was registered to the current provider. This key question has been rated good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service since it was registered to the current provider. This key question has been rated good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service since it was registered to the current provider. This key question has been rated good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service since it was registered to the current provider. This key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service since it was registered to the current provider. This key question has been rated good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Nichola Read
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Agincare Homes (South West) LtdBrand: Agincare
- Ownership type
- Organisation
- Companies House number
- 14680794 (opens Companies House)
Agincare Homes (South West) Ltd runs 8 services, all in the South West. 6 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Agincare Homes (South West) Ltd
- G Paternoster House Good. Care home with nursing, Gloucestershire
- G Rodley House Good. Care home with nursing, Gloucestershire
- G Sedgemoor Care Home Good. Care home, North Somerset
- G Sunnymeade Good. Care home, Somerset
Getting help from Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Somerset Council
- Ask for a care needs assessment
- Phone: 0300 123 2224, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does Critchill Court provide nursing care?
- No. The Care Quality Commission lists Critchill Court as a care home without nursing.
- How many beds does Critchill Court have?
- The Care Quality Commission's register lists 50 beds at Critchill Court.
- When was Critchill Court last inspected?
- The Care Quality Commission's latest rating for Critchill Court was published on 7 October 2025.
- Who runs Critchill Court?
- Critchill Court is run by Agincare Homes (South West) Ltd. It runs 8 services, all in the South West.
- What is Critchill Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 October 2025.
Contact
- Phone
- 01373 461686
- Address
- Lynwood Close, Frome, BA11 4DP Map (opens Google Maps)
Compare nearby
- G Greenhill Grange Residential Home Limited Good, 0.2 miles away
- G Belmont Villa Care Home Good, 0.4 miles away
- G Rowden House Good, 0.5 miles away
- RI Catherine House Care Home Requires improvement, 0.6 miles away
- G Rossetti House Good, 0.9 miles away