The Pastures
- Care home
- 13 beds
- Nursing care
- Registered since 2011
- Norfolk, East of England
Inadequate
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Inadequate.
2 years
since the latest rating was published.
11 of 288
rated care homes in Norfolk are rated Inadequate, like this one.
The Pastures: inspection record
Rated Inadequate in July 2024, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Kittens Lane (Good, 1.6 miles away) and Beauchamp House (Good, 2.1 miles away).
Nearest care homes:
- G Kittens Lane Good, 1.6 miles away
- G Beauchamp House Good, 2.1 miles away
- RI Joseph House Requires improvement, 4.2 miles away
- G Bungay House Good, 4.5 miles away
- – Broads View Not yet rated, 4.5 miles away
About the service
From the Care Quality Commission's inspection report published 6 July 2024. Quoted under the Open Government Licence.
The Pastures is a residential care home providing care for up to 13 people. There were 12 people living at the service at the time of the inspection. The service accommodates people with a learning disability and autistic people who also have sensory and medical and health care needs. Accommodation is over 3 bungalows which were personalised, and people had the equipment they needed. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Questions to ask when you visit
- Safe was rated Inadequate on 6 July 2024. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Inadequate on 6 July 2024. Ask about changes in management and what has changed since the report.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Deborah Jones-Yates
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Children 0-18 years, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 6 July 2024. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- FitzRoy SupportBrand: Elizabeth Fitzroy Support
- Ownership type
- Organisation
- Companies House number
- 02699902 (opens Companies House)
- Charity number
- 1011290
FitzRoy Support runs 22 services in England, 6 of them in the East of England. 16 are rated Good or Outstanding, 4 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by FitzRoy Support
- G Bainbridge Close Good. Home care, Norfolk
- G Brookview Good. Care home, Coventry, West Midlands
- G Dalvington/The Oaks Good. Care home, Worcestershire, West Midlands
- G Donec Mews Good. Care home, Hampshire, South East
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does The Pastures provide nursing care?
- Yes. The Care Quality Commission lists The Pastures as a care home with nursing.
- How many beds does The Pastures have?
- The Care Quality Commission's register lists 13 beds at The Pastures.
- When was The Pastures last inspected?
- The Care Quality Commission's latest rating for The Pastures was published on 6 July 2024.
- Who runs The Pastures?
- The Pastures is run by FitzRoy Support. It runs 22 services in England, 6 of them in the East of England.
- What is The Pastures's CQC rating?
- Its overall rating from the Care Quality Commission is Inadequate, published on 6 July 2024.
Contact
- Phone
- 01508 486045
- Address
- 1-4 The pastures, Yarmouth Road, Hales, NR14 6AB Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Kittens Lane (Good, 1.6 miles away) and Beauchamp House (Good, 2.1 miles away).
Nearest care homes:
- G Kittens Lane Good, 1.6 miles away
- G Beauchamp House Good, 2.1 miles away
- RI Joseph House Requires improvement, 4.2 miles away
- G Bungay House Good, 4.5 miles away
- – Broads View Not yet rated, 4.5 miles away