Albany Farm Care (Hampshire) Limited

We found the following examples of good practice.

The registered manager had followed current guidance in relation to infection prevention and control. The home was open to visitors although most people chose to go out to meet their families and friends.

Comprehensive checks were carried out for visitors on arrival including checking LFD results, COVID pass checks, temperatures and a COVID questionnaire. PPE and hand gel were widely available around the home.

The registered manager had detailed care plans and risk assessments associated with COVID-19, they had consulted with people and where relevant their families when implementing them.

The registered manager and staff communicated regularly with family of people living in the home. They also had effective relationships with other professionals such as GP surgeries for the benefit of people living in the home.

The home was clean and tidy, staff followed cleaning rotas. Care staff documented cleaning being carried out within the home these documents were checked daily by the management team to ensure it was carried out effectively. All staff ensured hourly disinfection of frequently touched surfaces of the home for example, light switches and door handles.

There were ample supplies of PPE at the home. Staff had received training on how to 'Don and Doff' (put on and take off) their PPE to reduce the risk of cross-contamination. Staff explained to people why PPE was needed, and people accepted this.

Staff engaged in a programme of regular Covid-19 testing. Communication between the management team, people and staff was good.

The provider had an up to date infection control policy in place and carried out appropriate environmental audits. The provider ensured staff were kept up to date with government guidance.

The five questions we ask about services and what we found