Ridgeway Court Care Home
- Care home
- 39 beds
- No nursing
- Dementia care
- Registered since 2024
- Sedgley, Dudley, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Requires improvement.
5 months
since the latest rating was published.
21 of 82
rated care homes in Dudley are rated Requires improvement, like this one.
Ridgeway Court Care Home: inspection record
Rated Requires improvement in June 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Goldthorn Sedgley (Good, 0.2 miles away) and Pegasus Care – Park Lane (Good, 0.6 miles away).
Nearest care homes:
- – Plumtree Not yet rated, less than 0.1 miles away
- G Goldthorn Sedgley Good, 0.2 miles away
- G Pegasus Care – Park Lane Good, 0.6 miles away
- G Island Court Care Home Good, 0.9 miles away
- G Sedgley Court Good, 1.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 2 June 2026 (assessment visit 16 February 2026). Quoted under the Open Government Licence.
Date of Assessment: 25th February to 23rd March 2026. Site visits took place on 25th February and 04th March 2026.
Ridgeway Court is a residential care home for up to 39 people providing support to older people, younger people, people with sensory needs, physical disability, and people who live with dementia. At the time of our inspection there were 34 people living at the service.
- Safe No rating
- Effective No rating
- Caring No rating
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
The last full comprehensive inspection for Ridgeway Court Care home under the previous provider was undertaken in July 2019 and the provider was rated good.
This provider was registered with us on 12 August 2024, and this is their first assessment.
We identified breaches of regulation in relation to consent as people’s rights were not always respected under the Mental Capacity Act. The governance systems were not always effective in identifying shortfalls to ensure these were addressed. Training as staff had not completed core training to ensure they had the skills and knowledge for their role.
Ridgeway Court Care home does not currently have a registered manager, but the provider was actively recruiting, and an interim manager was in place covering the role.
We assessed the service against ‘Right support, right care, right culture’ (RSRCRC) guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of the assessment, the provider was supporting 1 person with a learning disability and 1 person with learning difficulties. However, these were not their primary needs for living in the home. However, the provider should still have regard to ‘Right support, right care, right culture’. We found the provider was unaware of this guidance until we discussed this with them.
We found several areas of the environment required updating as it was worn. Not all staff had completed training to ensure they had the skills for their role. Care records were not always person centred and did not always reflect the support provided to people. The provider had failed to ensure statutory notifications had been submitted to CQC.
The provider had audits and improvement plans in place covering a variety of areas including medicines, environment, and records. We found systems were in place to review incidents and accidents, and action was taken to learn lessons from these. However, these had not been fully embedded into practice. People were supported by staff who had been recruited safely and understood how to protect people from abuse. The provider had systems in place to seek feedback from staff and external professionals.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this new provider. This key question has been rated requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The provider was in breach of legal regulation in relation to training as staff had not completed core training to ensure they had the skills and knowledge for their role.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this new provider. This key question has been rated requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
The provider was in breach of legal regulation in relation to Consent to care and treatment. This is because people’s rights were not always respected under the Mental Capacity Act.
-
Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this new provider. This key question has been rated requires improvement. This meant people did not always feel well-supported, cared for or treated with dignity and respect.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this new provider. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this new provider. This key question has been rated requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The provider was in breach of legal regulation in relation to governance as systems were not always effective in identifying shortfalls to ensure these were addressed.
Questions to ask when you visit
- Safe was rated Requires improvement on 2 June 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 2 June 2026. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 2 June 2026. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Well-led was rated Requires improvement on 2 June 2026. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Leigh-Ann Richards
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Dudley Oaks Limited
- Ownership type
- Organisation
- Companies House number
- 14955495 (opens Companies House)
Getting help from Dudley Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Dudley Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0300 555 0055, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Dudley Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Ridgeway Court Care Home provide nursing care?
- No. The Care Quality Commission lists Ridgeway Court Care Home as a care home without nursing.
- How many beds does Ridgeway Court Care Home have?
- The Care Quality Commission's register lists 39 beds at Ridgeway Court Care Home.
- When was Ridgeway Court Care Home last inspected?
- The Care Quality Commission's latest rating for Ridgeway Court Care Home was published on 2 June 2026.
- Who runs Ridgeway Court Care Home?
- Ridgeway Court Care Home is run by Dudley Oaks Limited.
- What is Ridgeway Court Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 2 June 2026.
Contact
- Address
- 2-4 Dudley Road, Sedgley, Dudley, DY3 1SX Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Goldthorn Sedgley (Good, 0.2 miles away) and Pegasus Care – Park Lane (Good, 0.6 miles away).
Nearest care homes:
- – Plumtree Not yet rated, less than 0.1 miles away
- G Goldthorn Sedgley Good, 0.2 miles away
- G Pegasus Care – Park Lane Good, 0.6 miles away
- G Island Court Care Home Good, 0.9 miles away
- G Sedgley Court Good, 1.1 miles away