Amaana Care
- Care home
- 24 beds
- No nursing
- Registered since 2024
- Central Bedford, Bedford, East of England
This service is registered but is not currently providing care.
Inadequate
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 months
since the latest rating was published.
Amaana Care: inspection record
Rated Inadequate in July 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Annandale Lodge (Good, less than 0.1 miles away) and Beacon House (Good, less than 0.1 miles away).
Nearest care homes:
- G Annandale Lodge Good, less than 0.1 miles away
- G Beacon House Good, less than 0.1 miles away
- G Oasis House Good, less than 0.1 miles away
- G Dial House Nursing and Residential Home Good, 0.1 miles away
- G Henrietta House Good, 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 17 July 2026 (assessment visit 5 May 2026). Quoted under the Open Government Licence.
Date of assessment: 06 May to 27 May 2026.
Amaana Care is a care home providing accommodation and personal care to people over and under 65. This was the first assessment of this newly registered service. At the time of inspection, 9 people were using the service.
- Safe Inadequate
- Effective Inadequate
- Caring No rating
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
We identified significant concerns across the service, including failures in safeguarding processes, medicines management, consent, environmental safety, infection prevention and control, staffing assurance, and governance oversight. The provider did not consistently ensure that people were protected from harm or that care was delivered safely and in line with legislation and best practice.
Risks to people were not always identified, assessed, or effectively managed and environmental risks, including hot water temperatures and fire safety issues, had not been consistently monitored or mitigated. In addition, records and care planning were inconsistent, meaning staff did not always have the information they needed to deliver safe and personalised care. Systems to monitor quality, identify risks, and drive improvement were either absent or not embedded into practice.
However, there were some examples of positive practice, including staff respecting people’s choices at times and supporting individuals to maintain important relationships. However, these examples were not consistent across the service and did not mitigate the overall concerns identified.
During the inspection process, the provider informed us of their intention to temporarily suspend the service. This would involve the service becoming dormant and no longer providing a regulated activity, to enable the provider to review the concerns identified and implement improvements. The local authority was supporting people to find alternative accommodation through this process.
We identified 5 breaches of the legal regulations in relation to safe care and treatment, safeguarding, need for consent, staffing and governance. We have asked the provider for an action plan in response to the concerns found at this assessment.
In instances where CQC has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward.
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Safe
Inadequate
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated inadequate. This meant people were not safe and were at risk of avoidable harm.
The service was in breach of legal regulation in relation to safe care and treatment, safeguarding and staffing.
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Effective
Inadequate
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated inadequate. This meant there were widespread and significant shortfalls in people’s care, support and outcomes.
The service was in breach of legal regulation in relation to the need for consent.
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Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated requires improvement. This meant people did not always feel well-supported, cared for or treated with dignity and respect.
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Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated requires improvement. This meant people’s needs were not always met.
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Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to governance in the service.
Registration details
- Registered manager
- Sobia Batool
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Amaana Care Ltd
- Ownership type
- Organisation
- Companies House number
- 14876992 (opens Companies House)
Getting help from Bedford Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bedford Borough Council
- Ask for a care needs assessment
- Phone: 01234 276168, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Bedford Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Amaana Care provide nursing care?
- No. The Care Quality Commission lists Amaana Care as a care home without nursing.
- How many beds does Amaana Care have?
- The Care Quality Commission's register lists 24 beds at Amaana Care.
- When was Amaana Care last inspected?
- The Care Quality Commission's latest rating for Amaana Care was published on 17 July 2026.
- Who runs Amaana Care?
- Amaana Care is run by Amaana Care Ltd.
- What is Amaana Care's CQC rating?
- Its overall rating from the Care Quality Commission is Inadequate, published on 17 July 2026.
Contact
- Phone
- 07496 882183
- Address
- 19, 21, 23 Shakespeare Road, Bedford, MK40 2DZ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Annandale Lodge (Good, less than 0.1 miles away) and Beacon House (Good, less than 0.1 miles away).
Nearest care homes:
- G Annandale Lodge Good, less than 0.1 miles away
- G Beacon House Good, less than 0.1 miles away
- G Oasis House Good, less than 0.1 miles away
- G Dial House Nursing and Residential Home Good, 0.1 miles away
- G Henrietta House Good, 0.1 miles away