Lavender Lodge
- Care home
- 20 beds
- No nursing
- Dementia care
- Registered since 2015
- Worthing, West Sussex, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Good in 2018, most recently Requires improvement in August 2023.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
47 of 309
rated care homes in West Sussex are rated Requires improvement, like this one.
Lavender Lodge: inspection record
Rated Requires improvement in August 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Pentlands Nursing Home (Good, 0.1 miles away) and Heaton House Residential Care Home (Outstanding, 0.2 miles away).
Nearest care homes:
- RI Victoria Grand Requires improvement, 0.1 miles away
- G Pentlands Nursing Home Good, 0.1 miles away
- O Heaton House Residential Care Home Outstanding, 0.2 miles away
- G Tenby House Good, 0.2 miles away
- RI Caer Gwent Requires improvement, 0.3 miles away
What inspectors found
From the Care Quality Commission's inspection report published 2 August 2023. Quoted under the Open Government Licence.
People's prescribed medicines had not always been stored within recommended temperature limits, in the refrigerator, or in the medicines trolley. Risks to people were not always safely managed to prevent them from harm.
Read the rest of CQC's summary
People did not always receive personalised care that met their individualised needs; care was task-based. Information within some care plans was not always reflective of people's changing needs. The premises had not been adapted to provide a dementia-friendly environment. Auditing systems were not sufficiently robust to identify the issues found at this inspection.
People's consent to care and support was gained in line with the requirements of the Mental Capacity Act 2005. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People felt safe living at Lavender Lodge. A relative said, "It's a nice home, nicely run and the home feels caring. The manager is lovely and chats with people. My mother is well looked after, she's smiling and happy. I get the impression that staff know people well". There were sufficient staff on duty to ensure people's needs were met promptly.
People were supported to have a nutritious diet and healthy lifestyle. They had access to healthcare professionals when this was required.
Questions to ask when you visit
- Safe was rated Requires improvement on 2 August 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 2 August 2023. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 2 August 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
Registration details
- Registered manager
- Binita Karki
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 2 August 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Compassionate Care Home Ltd
- Ownership type
- Organisation
- Companies House number
- 09201036 (opens Companies House)
Getting help from West Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Sussex County Council
- Ask for a care needs assessment
- Phone: 01243 642121, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Lavender Lodge provide nursing care?
- No. The Care Quality Commission lists Lavender Lodge as a care home without nursing.
- How many beds does Lavender Lodge have?
- The Care Quality Commission's register lists 20 beds at Lavender Lodge.
- When was Lavender Lodge last inspected?
- The Care Quality Commission's latest rating for Lavender Lodge was published on 2 August 2023.
- Who runs Lavender Lodge?
- Lavender Lodge is run by Compassionate Care Home Ltd.
- What is Lavender Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 2 August 2023.
Contact
- Phone
- 01903 249252
- Address
- 32 Mill Road, Worthing, BN11 5DR Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Pentlands Nursing Home (Good, 0.1 miles away) and Heaton House Residential Care Home (Outstanding, 0.2 miles away).
Nearest care homes:
- RI Victoria Grand Requires improvement, 0.1 miles away
- G Pentlands Nursing Home Good, 0.1 miles away
- O Heaton House Residential Care Home Outstanding, 0.2 miles away
- G Tenby House Good, 0.2 miles away
- RI Caer Gwent Requires improvement, 0.3 miles away