Tenlands Care Home
- Care home
- 40 beds
- No nursing
- Dementia care
- Registered since 2024
- Ferryhill, County Durham, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Outstanding to Good.
1 month
since the latest rating was published.
117 of 136
rated care homes in County Durham are rated Good, like this one.
Tenlands Care Home: inspection record
Rated Good in September 2026, down from Outstanding.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Broom Lodge Good, 0.7 miles away
- G Denehurst Nursing Home Good, 0.8 miles away
- – The DurhamGate Care Home Not yet rated, 1.3 miles away
- G Acorn Grange Good, 1.5 miles away
- G Chilton Care Centre Good, 2.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 30 September 2026 (assessment visit 14 April 2026). Quoted under the Open Government Licence.
Date of assessment: 15 July to 26 August 2026.
Tenlands Care Home is a residential care home providing accommodation and personal care to older people, including those living with dementia. This is the first assessment for this service under this provider (Strong Life Care (Tenlands) Limited). This provider was first registered to provide care at this service on 15 October 2024.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People and relatives told us they felt safe and well cared for. Staff understood how to recognise and respond to safeguarding concerns and worked proactively with healthcare professionals and external agencies to promote people's safety and wellbeing. There was a positive culture of openness and learning throughout the service, with staff feeling confident to raise concerns, discuss mistakes and learn from incidents.
People benefited from good access to healthcare support. Staff worked effectively with a wide range of health and social care professionals to ensure people received co-ordinated care and treatment. Assessments and care planning processes were comprehensive and regularly reviewed to ensure care continued to meet people's changing needs. Staff responded promptly to changes in people's health and wellbeing and supported people to achieve positive outcomes, maintain their independence and live healthier lives.
The service was led by a visible and approachable management team who promoted a culture where people, relatives and staff felt valued and respected. Staff consistently demonstrated the provider's values and were motivated to deliver care which treated people as individuals.
The provider had established governance systems to monitor the quality and safety of the service. Effective audits and oversight processes were in place which were used to identify trends, monitor performance and drive improvement. Where we found some areas which needed minor improvement, the management team were responsive to these findings and took immediate action to address the areas in question.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service under this provider. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service under this provider. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service under this provider. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service under this provider. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service under this provider. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Sarah Hall
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 14846967 (opens Companies House)
Getting help from Durham County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Durham County Council
- Ask for a care needs assessment
- Phone: 03000 267 979
- Contact adult social care online
- Support for carers
- Paying for care: Durham County Council
Checked on the council's website, November 2026.
Common questions
- Does Tenlands Care Home provide nursing care?
- No. The Care Quality Commission lists Tenlands Care Home as a care home without nursing.
- How many beds does Tenlands Care Home have?
- The Care Quality Commission's register lists 40 beds at Tenlands Care Home.
- When was Tenlands Care Home last inspected?
- The Care Quality Commission's latest rating for Tenlands Care Home was published on 30 September 2026.
- Who runs Tenlands Care Home?
- Tenlands Care Home is run by Strong Life Care (Tenlands) Limited.
- What is Tenlands Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 September 2026.
Contact
- Phone
- 01740 657201
- Address
- Wood Lane, Ferryhill, DL17 8JD Map (opens Google Maps)
Compare nearby
- G Broom Lodge Good, 0.7 miles away
- G Denehurst Nursing Home Good, 0.8 miles away
- – The DurhamGate Care Home Not yet rated, 1.3 miles away
- G Acorn Grange Good, 1.5 miles away
- G Chilton Care Centre Good, 2.2 miles away