Riverside
- Care home
- 90 beds
- Nursing care
- Dementia care
- Registered since 2024
- Hyde, Tameside, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2017, most recently Good in November 2025.
11 months
since the latest rating was published.
25 of 34
rated care homes in Tameside are rated Good, like this one.
Riverside: inspection record
Rated Good in November 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G St Lawrences Lodge Good, 0.7 miles away
- G Hatton Grange Good, 0.7 miles away
- RI Charnley House Requires improvement, 0.7 miles away
- G Greatwood House Good, 0.8 miles away
- G Thorncliffe Grange Good, 1.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 18 November 2025 (assessment visit 3 September 2025). Quoted under the Open Government Licence.
This inspection was undertaken with site visits between 30 September and 13 October 2025.
Riverside Care Home provides accommodation, nursing and residential care for up to 90people who may be living with dementia, physical disability or require nursing care. The home is located in a residential area of Tameside and caters for young people over the age of 18 as well as older adults. There were 85 people using the service at the time of the inspection. This inspection was brought forward due to concerns around the use of bed rails. We found no evidence of concerns around the use of bed rails or safety equipment to mange people at risk of falls from bed.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We found shortfalls in the management of people’s medicines but there was no evidence that people had come to harm, and the provider was responsive and addressed our concerns during the inspection. Care plans and risk assessments were in place but varied in quality and did not always contain enough information about how risk should be managed. People felt safe and where concerns were raised these were investigated appropriately with lessons learnt being undertaken and shared with staff. However, further work was needed to ensure where people lacked capacity and were subject to restrictions that these restrictions were always considered in line with the mental capacity act in relation to use of covert medicines, although other aspects of restriction were appropriately assessed.
People were supported to access health care services where needed and staff knew people well and were able to identify when people were becoming unwell. Further work was needed to ensure accurate records were being maintained to ensure appropriate monitoring of people’s care.
People and families generally spoke highly of the care they received, and we saw some positive examples of how people were supported. Choice was promoted and people were encouraged to remain independent where possible. The staff team generally felt well support by the registered manager and provider.
Care plans were not always as detailed and as person centred as possible. Work was underway to address this matter. People were encouraged to feedback their views about the service through meetings and surveys and a ‘resident of the day’ scheme encouraged people and family’s involvement in care planning but was not yet fully embedded.
The registered manager understood the requirements of their role and processes were in place to drive improvement. Ongoing work was underway in relation to the environment and records system. Audits and checks were in place to identify any areas of concern, but these had not always identified some of the issues we found at this inspection. The registered manager and management team were very responsive to any feedback shared and issues were immediately addressed.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. At our last assessment, under the previous provider registration we rated this key question good. At this assessment the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. At our last assessment, under the previous provider registration we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. At our last assessment, under the previous provider registration we rated this key question as good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. At our last assessment, under the previous provider registration we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. At our last assessment, under the previous provider registration we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Safe was rated Requires improvement on 18 November 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Donna Howard
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Care UK Care Services LimitedBrand: Care UK
- Ownership type
- Organisation
- Companies House number
- 02571516 (opens Companies House)
Care UK Care Services Limited runs 226 services in England, 15 of them in the North West. 59 are rated Good or Outstanding, 8 are rated Requires improvement or Inadequate and 159 have no rating yet.
Other services run by Care UK Care Services Limited
- O Collingwood Court Outstanding. Care home, North Tyneside, North East
- O Cuttlebrook Hall Outstanding. Care home, Oxfordshire, South East
- O Halecroft Grange Outstanding. Care home, Trafford
- O Priors House Outstanding. Care home with nursing, Warwickshire, West Midlands
Getting help from Tameside Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Tameside Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0161 342 5656, Monday to Wednesday 8.30am to 5pm, Thursday 8.30am to 4.30pm, Friday 8.30am to 4pm. Out-of-hours emergencies: 0161 342 2222
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Riverside provide nursing care?
- Yes. The Care Quality Commission lists Riverside as a care home with nursing.
- How many beds does Riverside have?
- The Care Quality Commission's register lists 90 beds at Riverside.
- When was Riverside last inspected?
- The Care Quality Commission's latest rating for Riverside was published on 18 November 2025.
- Who runs Riverside?
- Riverside is run by Care UK Care Services Limited. It runs 226 services in England, 15 of them in the North West.
- What is Riverside's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 November 2025.
Contact
- Phone
- 0161 366 0600
- Address
- Broomstairs Bridge, Manchester Road, Hyde, SK14 2DE Map (opens Google Maps)
Compare nearby
- G St Lawrences Lodge Good, 0.7 miles away
- G Hatton Grange Good, 0.7 miles away
- RI Charnley House Requires improvement, 0.7 miles away
- G Greatwood House Good, 0.8 miles away
- G Thorncliffe Grange Good, 1.2 miles away