Bembridge House
- Care home
- 8 beds
- No nursing
- Registered since 2024
- Central Swindon, Swindon, South West
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in January 2026.
10 months
since the latest rating was published.
88%
of rated care homes in Swindon are Good or Outstanding (89% across the South West, 83% across England).
Bembridge House: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Ashbury Lodge Residential Home (Good, 0.7 miles away) and Ridgeway House (Good, 0.8 miles away).
Nearest care homes:
- G Ashbury Lodge Residential Home Good, 0.7 miles away
- G Ridgeway House Good, 0.8 miles away
- G Edgehill Care Home Good, 0.9 miles away
- G 24 Windermere Good, 1 mile away
- G Kingsmead Care Home Good, 1.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 2 January 2026 (assessment visit 30 October 2025). Quoted under the Open Government Licence.
Date of assessment 12 November 2025 to 28 November 2025. This is the service's first inspection since a change of provider on 4 November 2024. We completed a comprehensive inspection, looking at 33 quality statements.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The service is a care home which supports up to 8 people with learning disabilities. At the time of the inspection there were 7 people living at the service. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
There were enough staff to meet people’s needs and to enable the delivery of person-centred care, and people were supported by a staff team who knew them well. People were supported to access the community to attend a range of activities in line with their needs and preferences. The service was clean and well maintained.
People were supported to have maximum choice and control of their lives and staff provided them with care in the least restrictive way possible and acted in their best interests; the policies and systems in the service promoted this practice.
People’s care plans were detailed and included information about people’s likes, dislikes, and backgrounds. Staff knew people well and escalated concerns to relevant professionals in a timely way. Staff had been recruited safely and received training appropriate to their role. The service had inclusive leaders who supported staff to deliver high quality care. We received positive feedback from all staff and healthcare partners who worked with the service.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for the service since it changed provider. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this service since it changed provider. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service since it changed provider. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service since it changed provider. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service since it changed provider. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Tracey Winter
- Registered with the CQC since
- What it provides
- Care home service without nursing, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Milestones TrustBrand: Milestones Trust
- Ownership type
- Organisation
- Companies House number
- 02011021 (opens Companies House)
- Charity number
- 294377
Milestones Trust runs 36 services, all in the South West. 33 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Milestones Trust
- O Mayo House Outstanding. Care home, South Gloucestershire
- O Milestones Supported Living Service Outstanding. Home care, South Gloucestershire
- G 120 Furber Road Good. Care home, Bristol
- G 12A Masefield Avenue Good. Care home with nursing, Swindon
Getting help from Swindon Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Swindon Borough Council
- Ask for a care needs assessment
- Phone: 01793 445500, Monday, Wednesday, Thursday and Friday 9am to 5pm, Tuesday 9am to 4pm
- Support for carers
- Paying for care: Swindon Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Bembridge House provide nursing care?
- No. The Care Quality Commission lists Bembridge House as a care home without nursing.
- How many beds does Bembridge House have?
- The Care Quality Commission's register lists 8 beds at Bembridge House.
- When was Bembridge House last inspected?
- The Care Quality Commission's latest rating for Bembridge House was published on 2 January 2026.
- Who runs Bembridge House?
- Bembridge House is run by Milestones Trust. It runs 36 services, all in the South West.
- What is Bembridge House's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01793 533405
- Address
- Bembridge Close, Swindon, SN3 2PG Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Ashbury Lodge Residential Home (Good, 0.7 miles away) and Ridgeway House (Good, 0.8 miles away).
Nearest care homes:
- G Ashbury Lodge Residential Home Good, 0.7 miles away
- G Ridgeway House Good, 0.8 miles away
- G Edgehill Care Home Good, 0.9 miles away
- G 24 Windermere Good, 1 mile away
- G Kingsmead Care Home Good, 1.4 miles away