Silversprings
- Care home
- 64 beds
- Nursing care
- Dementia care
- Registered since 2024
- Thorrington, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
Rated Good in April 2026 under the previous provider, Care UK Community Partnerships Ltd.
At a glance
8 ratings
First rated Requires improvement in 2015, most recently Good in May 2026.
5 months
since the latest rating was published.
295 of 361
rated care homes in Essex are rated Good, like this one.
Silversprings: inspection record
Rated Good in May 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Quenby Rest Home Good, 0.2 miles away
- G The Orchards Good, 0.3 miles away
- G Bamburgh House Good, 0.5 miles away
- G Stronvar Rest Home Good, 1.5 miles away
- G Butterfly's Care Home Good, 1.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 12 May 2026 (assessment visit 29 January 2026). Quoted under the Open Government Licence.
Date of assessment: 12 February to 23 February 2026.
Silversprings is a residential care home. This location is run by 2 companies. These 2 companies have a dual registration and are jointly responsible for the services at the home. The home provides a combination of residential, nursing and dementia care with a maximum capacity of 64 people. At the time of our visit there were 62 people living there.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People were supported by staff who generally knew them well and understood their needs. Care plans and risk assessments were in place and included relevant clinical information, such as guidance relating to falls, choking, skin integrity and medicines. People had access to healthcare professionals when needed, including GPs and specialist services, and medicines were managed safely. People told us they could ask for drinks, snacks or support when required. We observed many positive interactions, with staff addressing people by name and providing discreet support with personal care.
However, the inspection identified some areas for improvement. For example, environmental and infection prevention standards were not robust, particularly in the kitchen and dining areas, where cleanliness and hygiene were not consistently maintained. Staff were sometimes task-focused and not always visible or engaged in communal areas, particularly during mealtimes. This provider took prompt action to address this feedback.
The service listened to and acted upon complaints and incidents to continually improve care. They worked well with other professionals involved in people’s care to ensure continuity of care and equity in access.
The service had a competent leadership team that provided clear direction and supported the delivery of care that met the needs of people living there. The registered manager demonstrated compassion and a willingness to reflect and improve, and there was evidence of partnership working with health care professionals and families.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask what the new provider has changed since taking over.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Joanne Rix
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Care UK Care Services LimitedBrand: Care UK
- Ownership type
- Organisation
- Companies House number
- 02571516 (opens Companies House)
- Previous provider
-
- Care UK Community Partnerships Ltdregistered
Care UK Care Services Limited runs 226 services in England, 35 of them in the East of England. 59 are rated Good or Outstanding, 8 are rated Requires improvement or Inadequate and 159 have no rating yet.
Other services run by Care UK Care Services Limited
- O Collingwood Court Outstanding. Care home, North Tyneside, North East
- O Cuttlebrook Hall Outstanding. Care home, Oxfordshire, South East
- O Halecroft Grange Outstanding. Care home, Trafford, North West
- O Priors House Outstanding. Care home with nursing, Warwickshire, West Midlands
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Silversprings provide nursing care?
- Yes. The Care Quality Commission lists Silversprings as a care home with nursing.
- How many beds does Silversprings have?
- The Care Quality Commission's register lists 64 beds at Silversprings.
- When was Silversprings last inspected?
- The Care Quality Commission's latest rating for Silversprings was published on 12 May 2026.
- Who runs Silversprings?
- Silversprings is run by Care UK Care Services Limited. It runs 226 services in England, 35 of them in the East of England.
- What is Silversprings's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 May 2026.
Contact
- Phone
- 01206 251962
- Address
- Tenpenny Hill, Thorrington, Colchester, CO7 8JG Map (opens Google Maps)
Compare nearby
- G Quenby Rest Home Good, 0.2 miles away
- G The Orchards Good, 0.3 miles away
- G Bamburgh House Good, 0.5 miles away
- G Stronvar Rest Home Good, 1.5 miles away
- G Butterfly's Care Home Good, 1.7 miles away