Hazeldene Care Home

We found the following examples of good practice: Staff wore appropriate personal protective equipment (PPE) in line with the Government guidance. PPE was easily accessible around the home and was disposed of safely. Staff had received training in infection control, COVID-19 and how to put on and take off PPE safely.

The home was clean. Enhanced cleaning was being completed regularly throughout the home to ensure people were protected as much as possible from the risk of cross infection.

There were clear processes in place for visitors to the service. On arrival, their temperature was taken, they were screened for COVID-19 symptoms and where appropriate, they were required to take a lateral flow device (rapid) test to confirm that they did not have a COVID-19 infection. They were required to wear appropriate PPE and maintain social distancing during their visit. The provider was facilitating visits in line with the Government guidance and understood how important this was to people living at the home and their families and friends.

Staff and people living at the home were being tested regularly in line with Government guidance, to ensure that appropriate action could be taken if anyone contracted the COVID-19 virus.

Further information is in the detailed findings below.

The five questions we ask about services and what we found