Wellesley Road Care Home

The home had carried out regular risk assessments of people, premises and care practice. These had been regularly reviewed and updated when there was any change. The home followed current best practice guidance in ensuring people were safe from the risk of infection.

Staff were recruited in a safe way. Appropriate checks, including checks of references and criminal records had been carried out prior to appointment.

The home's policies and procedures were regularly updated and reflected best practice and current guidance for care homes. Regular quality assurance monitoring had been carried out and actions had been taken to address any concerns. Although there were some gaps in weekly medicines monitoring records, daily monitoring of medicines ensured errors were immediately identified and acted upon, People and their family members had been asked for their opinions about the care provided at the home. Regular staff meetings had taken place. Staff spoke positively about their roles in supporting people. Staff were generally supportive of the management, but some felt that team work and information could be improved.

The provider acted immediately to address issues raised at inspection.

The registered manager had worked in partnership with other professionals to ensure people received the care and support they required.