The Gables

People were cared for by staff trained in safe infection, prevention and control, (IPC), practices who had their competencies regularly checked. Personal protective equipment, (PPE), such as gloves, aprons and masks, was in good supply and used in line with government guidance.

People told us they felt safe and well cared for. People were comfortable with staff and visitors wearing masks and understood it was to prevent the spreading of infection.

People living at the Gables, and the staff team, were fully engaged in both the COVID-19 vaccine and testing programmes.

The service communicated well with relatives so they were aware of what was expected as per current Government guidelines. The service completed social stories with the people who lived there at a manner and pace suitable to the person, this ensured they were well informed to make the decision to test and be vaccinated.

Family, friends and professionals visiting the service were required to carry out a rapid lateral flow devise test on the day and were issued appropriate PPE. Professionals and contractors were also required to evidence they had been vaccinated or had an exemption.

People were encouraged to socially distance, whilst being mindful of the need for a homely environment.

Risks assessments had been completed for outings away from the home, people receiving visitors and admissions. Risk assessments demonstrated that government requirements were being met whilst ensuring people's rights and freedoms were upheld.

The premises and equipment were visibly clean and in good order. We observed staff cleaning touch points around the home, such as hand rails and light switches.

Policies and procedures were in line with current government guidance and used to inform staff, people and their families. Governance arrangements ensured that IPC policies and procedures were met.

The five questions we ask about services and what we found