Snaith Hall Care Home

The service has two units, each spread across two floors; The Garden Wing and The Hall. A number of bedrooms have ensuite facilities. People living in the two units have access to outside gardens and seating areas, which are provided in secure settings. There is car parking for staff and visitors to the front and side of the service.

Care plans and risk assessments were in place for people's support needs. These were reviewed regularly and covered people's health conditions. Families confirmed that they were able to contribute their views on their relative's care and support.

The assessment, monitoring and mitigation of risk towards people who used the service was good. The registered manager carried out regular checks and analysis of falls and incidents to ensure learning from events was undertaken. This meant risks to people's health and safety were reduced.

People received their medicines on time and when they needed them. Staff had positive links with healthcare professionals which promoted people's wellbeing.

Staffing levels were consistent and staff were confident they could meet people's needs. We observed staff being patient, kind and respectful towards people. Care was person-centred and staff had time to chat with people during the day.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.

There was a registered manager who had come into post since the last inspection. They were making positive changes to the service; people, staff and relatives spoke highly of them. There was evidence of good leadership, oversight and management within the service.