Victoria House Residential Home
- Care home
- 43 beds
- No nursing
- Dementia care
- Registered since 2011
- Middleton, Leeds, Yorkshire and the Humber
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection moved it down from Good to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
29 of 138
rated care homes in Leeds are rated Requires improvement, like this one.
Victoria House Residential Home: inspection record
Rated Requires improvement in September 2022, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Nesfield Lodge (Good, 0.9 miles away) and Blencathra House (Good, 0.9 miles away).
Nearest care homes:
- G Nesfield Lodge Good, 0.9 miles away
- G Blencathra House Good, 0.9 miles away
- G Ingleborough House Good, 0.9 miles away
- G Nevis House Good, 0.9 miles away
- G Pearl Peak House Good, 0.9 miles away
About the service
From the Care Quality Commission's inspection report published 7 September 2022. Quoted under the Open Government Licence.
Victoria House Residential Care Home is a residential care home providing accommodation and personal care to up to 43 people. At the time of our inspection 37 people were living at Victoria House Residential Home. The home has two floors, with bedrooms on both the ground and upper floor, with three shared communal lounges and dining rooms.
What inspectors found
Systems and processes used by the provider to monitor and improve the service were in place but needed strengthening then embedding into practice. Environmental risks relating to safety checks had not been promptly carried out. Accident and incidents were monitored, however, recording of action taken required strengthening and improvement to ensure lessons were learnt.
Read the rest of CQC's summary
People received medicines by staff who were suitably knowledgeable and trained. We found that medicines prescribed to thicken people's drinks were not safely stored. When people were prescribed medicines on a 'when required basis' (PRN), guidance was available to help staff give them these medicines however they were not in line with how they had been prescribed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff were recruited in line with regulatory requirements to ensure only suitable staff worked in the service.
Infection prevention and control (IPC) systems were in place. The home was visibly clean; however, we identified some IPC issues which were addressed shortly after the inspection.
Staff were confident in reporting concerns internally and to external organisations. Staff felt supported by the registered manager, who they found to be approachable and visible in the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 7 September 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 7 September 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Eduard Lavelle
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)11 inspection reports, latest 7 September 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Inniscastle Care Limited
- Ownership type
- Organisation
- Companies House number
- 07132534 (opens Companies House)
Getting help from Leeds City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leeds City Council
- Ask for a care needs assessment
- Phone: 0113 222 4401, weekdays 9am to 5pm (Wednesdays from 10am)
- Support for carers
- Paying for care: Leeds City Council
Checked on the council's website, November 2026.
Common questions
- Does Victoria House Residential Home provide nursing care?
- No. The Care Quality Commission lists Victoria House Residential Home as a care home without nursing.
- How many beds does Victoria House Residential Home have?
- The Care Quality Commission's register lists 43 beds at Victoria House Residential Home.
- When was Victoria House Residential Home last inspected?
- The Care Quality Commission's latest rating for Victoria House Residential Home was published on 7 September 2022.
- Who runs Victoria House Residential Home?
- Victoria House Residential Home is run by Inniscastle Care Limited.
- What is Victoria House Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 7 September 2022.
Contact
- Phone
- 0113 270 8529
- Address
- Low Grange Cresent, Belle Isle, Leeds, LS10 3EB Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Nesfield Lodge (Good, 0.9 miles away) and Blencathra House (Good, 0.9 miles away).
Nearest care homes:
- G Nesfield Lodge Good, 0.9 miles away
- G Blencathra House Good, 0.9 miles away
- G Ingleborough House Good, 0.9 miles away
- G Nevis House Good, 0.9 miles away
- G Pearl Peak House Good, 0.9 miles away