Nesfield Lodge

home without nursing care. The service can accommodate up to 44 people in a purpose-built

building consisting of two floors. At the time of the assessment, there were 41 people living in

the service. We reviewed 5 quality statements across 3 key questions. We rated the service

good.

People had individual risk assessments in place so staff could identify and manage any risks

appropriately. Risk assessments were relevant to each person and promoted their safety, choice

and independence. Staff were able to recognise possible signs of abuse and know how to

protect such concerns promptly.

The service used digital systems to monitor and manage risks in real time, enabling staff to

make informed decisions quickly and tailor care to individual needs.

People were supported to receive consistently good care through skilled staff and a person-

centred approach that met people’s needs. For example, people received well-coordinated care

and support, delivered by regular staff which ensured continuity and a consistent approach to

meeting people’s needs. Systems were in place to protect people from risk of abuse.

Recruitment practices were safe. There were appropriate staffing levels and skills mix to make

sure people received consistently safe, good quality care that met their needs. Staff received

robust training and the appropriate support they needed to deliver safe care to people.

The service was easy to access and worked to eliminate discrimination. People received fair

and equitable care and treatment.