Tusker House
- Care home
- 72 beds
- No nursing
- Dementia care
- Registered since 2011
- Bachelor's Bump, East Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
214 of 258
rated care homes in East Sussex are rated Good, like this one.
Tusker House: inspection record
Rated Good in July 2021, up from Requires improvement.
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Ponbay Lodge Not yet rated, 0.2 miles away
- RI The Hurst Residential Home Requires improvement, 0.3 miles away
- G Barrington House Good, 0.6 miles away
- G Hastings Court Good, 0.6 miles away
- G 76 Canute Road Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 10 July 2021. Quoted under the Open Government Licence.
Tusker House is a residential care home providing personal care to 23 older people, some of whom were living with dementia. The service can support up to 72 people.
What inspectors found
Appropriate measures were in place to keep people, visitors and staff safe from the risk of infection from COVID-19. The home was clean and tidy. Staff used personal protective equipment (PPE) appropriately. The provider followed government guidance to ensure testing took place regularly. Visitors were welcomed to the home and supported to visit their loved ones.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People needs and choices were assessed, planned and reviewed. Staff received regular training and supervision which enabled them to provide the care and support people needed. People were supported to eat and drink a variety of homecooked meals and snacks throughout the day. People were supported to access healthcare as needed.
There was a quality assurance system and regular audits helped the provider to identify areas that needed to be developed. There was a positive culture at the home. Staff knew people well and understood the importance of person-centred care. Care plans contained the information staff needed to support people, and daily notes reflected the care people received and what they had done each day.
Questions to ask when you visit
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)11 inspection reports, latest 10 July 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mrs Paula Woolgar
- Ownership type
- Individual
Getting help from East Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at East Sussex County Council
- Ask for a care needs assessment
- Phone: 0345 60 80 191, 8am to 8pm, 7 days a week (including bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: East Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Tusker House provide nursing care?
- No. The Care Quality Commission lists Tusker House as a care home without nursing.
- How many beds does Tusker House have?
- The Care Quality Commission's register lists 72 beds at Tusker House.
- When was Tusker House last inspected?
- The Care Quality Commission's latest rating for Tusker House was published on 10 July 2021.
- Who runs Tusker House?
- Tusker House is run by Mrs Paula Woolgar.
- What is Tusker House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 July 2021.
Contact
- Phone
- 01424 421573
- Address
- 57 Pine Avenue, Hastings, TN34 3PP Map (opens Google Maps)
Compare nearby
- – Ponbay Lodge Not yet rated, 0.2 miles away
- RI The Hurst Residential Home Requires improvement, 0.3 miles away
- G Barrington House Good, 0.6 miles away
- G Hastings Court Good, 0.6 miles away
- G 76 Canute Road Good, 0.6 miles away