York House

At the time of our inspection there were 10 people living at the home and a further five people who received support in their own homes. Not everyone who received support in their own homes received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

Risks to people living in the care home had been assessed, however, more work was needed to fully identify the risks to people receiving care in their own home. We have recommended the provider review the information in the care plans for people who receive care in their own homes.

Audits were in place to assess the quality of care provided and had identified most actions needed to drive improvements in care.

There were enough staff to meet people's needs. Staff had received the training needed to provide safe care. Staff were confident to raise concerns where they felt people may have been at risk of harm.

The registered manager worked collaboratively with the local authority to ensure action was taken to keep people safe from abuse. Incidents were identified, analysed and action was taken to keep people safe.

Medicines were safely managed and people received their medicines as prescribed. The home was clean and staff followed infection control processes.