Ashleigh Rest Home

We found the following examples of good practice:

Staff had a designated changing room to put on and take off personal protective equipment (PPE) and uniforms safely with access to a shower and hand washing. Staff wore appropriate PPE to ensure people were protected as much as possible from the risk of cross infection. PPE points were located throughout the home and there was an ample supply of PPE in stock. Hand sanitisation points were on entry to the home and staff had access to pocket hand sanitiser to use when required. Staff had received training on how to put on and take off PPE safely including agency that attended the home. Enhanced cleaning was being completed throughout the day, to ensure the home remained clean and the risk of cross infection was reduced.

There were clear processes in place for visitors to the service. They were screened for Covid 19 symptoms on arrival, had to show a negative lateral flow test and vaccination status. They were also supported and required to wear appropriate PPE and maintain social distancing during their visit. A small lounge next to the entrance had been designated for visits which spread out by being booked in advance. During a recent outbreak at the home and in agreement with family and friends visiting had been restricted as advised by the local infection and prevention control team but the service had supported people to stay in contact with family and friends through regular video calls, window visits and telephone calls. The outbreak was effectively managed by the home with no other residents or staff tested positive for COVID-19.

The service participated in whole home testing and meeting COVID-19 requirements for people visiting the service(who are not exempt).

The five questions we ask about services and what we found