The Knowle Care Home
- Care home
- 32 beds
- No nursing
- Dementia care
- Registered since 2011
- Higher Penwortham, Lancashire, North West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Good in 2015, most recently Requires improvement in March 2024.
3 years
since the latest rating was published.
61 of 381
rated care homes in Lancashire are rated Requires improvement, like this one.
The Knowle Care Home: inspection record
Rated Requires improvement in March 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Florida House (Good, 0.1 miles away) and Laurel Villas Limited (Good, 0.1 miles away).
Nearest care homes:
- G Florida House Good, 0.1 miles away
- G Laurel Villas Limited Good, 0.1 miles away
- – Wellington Road Not yet rated, 0.2 miles away
- RI Swansea Terrace Requires improvement, 0.2 miles away
- G Ashleigh Rest Home Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 9 March 2024. Quoted under the Open Government Licence.
The Knowle Care Home provides personal care and accommodation, for up to 32 people, some of whom are living with dementia. At the time of inspection there were 28 people living in the home. Accommodation is provided in single rooms over two floors. There is a lift for access. There are a variety of communal areas and an enclosed courtyard and gardens outside.
What inspectors found
People did not always receive person centred care which achieved good outcomes. The culture in the home needed to improve to ensure people felt their preferences were respected. We have identified a breach of regulations in relation to good governance. Comments from people living in the home included; "Some staff are very caring but some can be horrible to me." Another person said; "I have been here a year and I have never had hot water." We have identified a breach in relation to leadership.
Read the rest of CQC's summary
People's medicine records did not include the time of administration for medicines that needed to be spaced evenly or before or after food. Not all staff had up to date medicines training or competency assessments in place. We have identified a breach of regulation in relation to safe care and treatment.
Opportunities to learn from incidents by following the providers procedures to analyse and understand lessons learned had been missed. We have made a recommendation about this in the safe domain.
People were supported by enough staff, based on the providers' assessment of people's needs. Relatives told us; "There seem to be more staff recently." People living in the home told us; "When I press my buzzer the staff come quickly." However, another person said; "When I ring my buzzer I have to wait a long time." People were supported by staff who had been recruited properly with all necessary checks completed before they started work.
Questions to ask when you visit
- Safe was rated Requires improvement on 9 March 2024. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 9 March 2024. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Adam Holmes
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 9 March 2024. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Knowle Care Home Limited
- Ownership type
- Organisation
- Companies House number
- 05219396 (opens Companies House)
Getting help from Lancashire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lancashire County Council
- Ask for a care needs assessment
- Phone: 0300 123 6720. Out-of-hours emergencies: 0300 123 6722
- Support for carers
- Paying for care: Lancashire County Council
Checked on the council's website, November 2026.
Common questions
- Does The Knowle Care Home provide nursing care?
- No. The Care Quality Commission lists The Knowle Care Home as a care home without nursing.
- How many beds does The Knowle Care Home have?
- The Care Quality Commission's register lists 32 beds at The Knowle Care Home.
- When was The Knowle Care Home last inspected?
- The Care Quality Commission's latest rating for The Knowle Care Home was published on 9 March 2024.
- Who runs The Knowle Care Home?
- The Knowle Care Home is run by Knowle Care Home Limited.
- What is The Knowle Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 9 March 2024.
Contact
- Phone
- 01772 727485
- Address
- 5-7 Egerton Road, Ashton-on-Ribble, Preston, PR2 1AJ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Florida House (Good, 0.1 miles away) and Laurel Villas Limited (Good, 0.1 miles away).
Nearest care homes:
- G Florida House Good, 0.1 miles away
- G Laurel Villas Limited Good, 0.1 miles away
- – Wellington Road Not yet rated, 0.2 miles away
- RI Swansea Terrace Requires improvement, 0.2 miles away
- G Ashleigh Rest Home Good, 0.3 miles away