Lavender Lodge Nursing Home
- Care home
- 44 beds
- Nursing care
- Dementia care
- Registered since 2011
- Central Derby, Derby, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
7 ratings
Its last inspection improved it from Inadequate to Requires improvement.
15 months
since the latest rating was published.
17 of 63
rated care homes in Derby are rated Requires improvement, like this one.
Lavender Lodge Nursing Home: inspection record
Rated Requires improvement in July 2025, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Oaklands (Good, 0.5 miles away) and Nightingale House (Good, 0.7 miles away).
Nearest care homes:
- RI The Villas Care Homes Ltd Requires improvement, 0.3 miles away
- G Oaklands Good, 0.5 miles away
- RI Liversage Court Residential Home Requires improvement, 0.7 miles away
- RI Elderflower House Nursing and Residential Care Home Requires improvement, 0.7 miles away
- G Nightingale House Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 4 July 2025 (assessment visit 16 May 2025). Quoted under the Open Government Licence.
Date of Assessment: 21 May to 5 June 2025. The service is a nursing home providing support to older people living with dementia and/or physical disabilities.
- Safe No rating
- Effective No rating
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
This inspection was to follow up on previous enforcement action we took against the provider at our last inspection.
Since our last inspection an external management consultancy service had been instructed to provide intense management support and overhaul governance systems to improve safety and quality of the service. We identified some areas which required further improvement, such as some inconsistencies within care records. Actions to address the environment were still underway, and some areas were awaiting refurbishment. There continued to be a lack of signage to support people to navigate through the building. Governance systems had improved, but further work was needed to ensure these were embedded and sustained.
However overall, we found improvements had been made by the provider. Lessons were now learned when things went wrong, as accidents and incidents were appropriately reported, recorded and analysed. Systems were in place to protect people from the risk of abuse. People were involved in managing their risks, and staff supported people safely. Systems were in place to monitor people’s clinical needs. Appropriate referrals were made to relevant healthcare professionals as required, and advice and recommendations were recorded and shared with staff. Activities were available and people were supported to maintain hobbies and relationships. Care plans and records were more person centred. Appropriate provisions were now in place to support people’s communication needs, particularly those who could not speak English. The provider engaged with people, relatives and staff and actively sought feedback. End of life care was now more appropriately assessed and considered people’s holistic needs. Significant improvements had been made on the culture within the service, which encouraged people to speak up. Staff and leaders were supported in their roles by way of ongoing supervision, spot checks and meetings.
The provider was previously in breach of the legal regulations in relation to safe care and treatment, good governance and person-centred care. Improvements were found at this assessment and the provider was no longer in breach of regulations.
This service has been in Special Measures since 13 March 2025. The provider demonstrated improvements that have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question inadequate. At this assessment the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
At our last inspection the provider was in breach of the legal regulation in relation to safe care and treatment. At this inspection improvements had been made and the provider was no longer in breach of this regulation.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question inadequate. At this assessment the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
At our last inspection the provider was in breach of the legal regulation in relation to safe care and treatment. At this inspection improvements had been made, and the provider was no longer in breach of this regulation.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question inadequate. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
At our last inspection the provider was in breach of the legal regulation in relation to person centred care. At this inspection improvements had been made, and the provider was no longer in breach of this regulation.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question inadequate. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
At our last inspection the provider was in breach of the legal regulation in relation to good governance. At this inspection improvements had been made, and the provider was no longer in breach of this regulation.
Questions to ask when you visit
- Safe was rated Requires improvement on 4 July 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 4 July 2025. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 4 July 2025. Ask about changes in management and what has changed since the report.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 23 August 2022. Latest assessment published 4 July 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lavender Lodge Limited
- Ownership type
- Organisation
- Companies House number
- 05153057 (opens Companies House)
Getting help from Derby City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Derby City Council
- Ask for a care needs assessment
- Phone: 01332 640777, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Derby City Council
Checked on the council's website, November 2026.
Common questions
- Does Lavender Lodge Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists Lavender Lodge Nursing Home as a care home with nursing.
- How many beds does Lavender Lodge Nursing Home have?
- The Care Quality Commission's register lists 44 beds at Lavender Lodge Nursing Home.
- When was Lavender Lodge Nursing Home last inspected?
- The Care Quality Commission's latest rating for Lavender Lodge Nursing Home was published on 4 July 2025.
- Who runs Lavender Lodge Nursing Home?
- Lavender Lodge Nursing Home is run by Lavender Lodge Limited.
- What is Lavender Lodge Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 4 July 2025.
Contact
- Phone
- 01332 298388
- Address
- 40-50 Stafford Street, Derby, DE1 1JL Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Oaklands (Good, 0.5 miles away) and Nightingale House (Good, 0.7 miles away).
Nearest care homes:
- RI The Villas Care Homes Ltd Requires improvement, 0.3 miles away
- G Oaklands Good, 0.5 miles away
- RI Liversage Court Residential Home Requires improvement, 0.7 miles away
- RI Elderflower House Nursing and Residential Care Home Requires improvement, 0.7 miles away
- G Nightingale House Good, 0.7 miles away