Meyrick Lodge

The service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive of them.

People's experience of using the service and what we found There was a relaxed, happy and welcoming atmosphere at Meyrick Lodge. People were supported by staff who knew them very well and provided kind, caring person-centred care and support. People were treated with dignity and respect that valued them individually. People told us they enjoyed living at Meyrick Lodge and they liked the staff and people who lived in the home.

People were supported to have maximum choice and control of their lives, with staff providing support in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People led active lives, supported by staff to take part in a variety of activities, hobbies and voluntary work that they enjoyed and that maintained their independence.

We received positive feedback from relatives about the kindness, compassion and professionalism of staff. Staff understood how to identify, and report abuse and were well supported in their roles. Staff received regular supervision meetings and a variety of training courses to enable them to carry out their roles competently.

There was a clear management structure and people, relatives and staff spoke highly of the registered manager who ensured there was an open, supportive, friendly culture at the home. There was a strong ethos and culture of delivering personalised care and support to people.