Rated Care Homes

Sandhurst Residential Home

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 3 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 7 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 232 of 283

    rated care homes in Devon are rated Good, like this one.

Sandhurst Residential Home: inspection record

Care home, 23 beds, Devon

Rated Good in July 2019, up from Requires improvement.

Sandhurst Residential Home: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Orion House Good, 0.1 miles away
  2. G
    Highwood Care Home Good, 0.2 miles away
  3. –
    The Gables Not yet rated, 0.6 miles away
  4. G
    Rosehill Bideford Ltd Good, 0.8 miles away
  5. G
    Acorn Manor Good, 0.8 miles away

See all care homes in Devon

See all care homes in Bideford

What inspectors found

From the Care Quality Commission's inspection report published 16 April 2021. Quoted under the Open Government Licence.

Sandhurst is a service which provides care and support for up to 23 older people, some of whom are living with dementia. At the time of the inspection there were 22 people living at the service. The home is a large adapted Victorian property within the outskirts of the town.

Read the rest of CQC's summary

We found the following examples of good practice.

Staff were aware of the correct personal protective equipment (PPE) they needed to wear to keep people and themselves safe. There were several doffing and donning stations with Public Health England posters about correct order to put and take off the PPE. Staff were able to describe the right order and said there were always plentiful supplies.

All visitors were only allowed into the home once they had declared their health status, provided their contact details, completed a rapid COVID-19 test and had their temperature checked.

People were being supported to have visits from one designated family or friend into the service. This was done with testing of all individuals on each visit.

Staff supported people to maintain contact using video calls and phone calls. One person told us "Staff help me call my family when I ask."

The service had regular testing and had a good take up of staff and people receiving their first corona virus vaccine.

The home was clean and there were cleaning schedules to show that high touch points were being cleaned on a regular basis to help keep people safe. The registered manager said they were employing another cleaner to ensure that there was good cover across the seven days.

Staff had training and support to understand the fundamentals of infection control and COVID-19. There was a contingency plan for if the service had an outbreak

Staff were observed wearing PPE throughout the building and throughout the inspection. However, we did observe one or two staff members not wearing masks appropriately and another eat food with their mask around their neck and then return their mask without changing it. We fed this back to the registered manager who assured us they would ensure further PPE training would be put in place.

We advised on infection control within the laundry and following the inspection, the registered manager sent us evidence of lidded boxes being purchased for clean laundry.

The five questions we ask about services and what we found

Questions to ask when you visit

  1. The last rating is 7 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  3. Visit at different times of day, including a mealtime.

Registration details

Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Dementia, Older People

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

4 inspection reports, latest 16 April 2021. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
09281089 (opens Companies House)

Getting help from Devon County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Sandhurst Residential Home provide nursing care?
No. The Care Quality Commission lists Sandhurst Residential Home as a care home without nursing.
How many beds does Sandhurst Residential Home have?
The Care Quality Commission's register lists 23 beds at Sandhurst Residential Home.
When was Sandhurst Residential Home last inspected?
The Care Quality Commission's latest rating for Sandhurst Residential Home was published on 9 July 2019.
Who runs Sandhurst Residential Home?
Sandhurst Residential Home is run by Jurvicka Limited.
What is Sandhurst Residential Home's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 9 July 2019.

Contact

Phone
01237 477195
Address
49-51 Abbotsham Road, Bideford, EX39 3AQ Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Orion House Good, 0.1 miles away
  2. G
    Highwood Care Home Good, 0.2 miles away
  3. –
    The Gables Not yet rated, 0.6 miles away
  4. G
    Rosehill Bideford Ltd Good, 0.8 miles away
  5. G
    Acorn Manor Good, 0.8 miles away

See all care homes in Devon

See all care homes in Bideford