Barnhaven Residential Care Home

We found the following examples of good practice.

Safe arrangements were in place for people's relatives and professionals visiting the service. This included reviewing evidence of a confirmed negative lateral flow device test (LFD), recent polymerase chain reaction (PCR) test result, vaccination against COVID-19, requirements to show a COVID-19 pass and a temperature check at point of entry. All visitors were reminded of the requirement to wear the necessary personal protective equipment (PPE) in line with government guidance and to ensure good hand hygiene and sanitization.

Policies, procedures and risk assessments relating to COVID-19 were up to date which enabled staff to keep people safe.

The service was clean and fresh, the staff maintained effective cleaning schedules in line with the government guidance. Staff carried out additional tasks such as the cleaning of any regular touchpoint surfaces. Regular infection control audits took place and actions had been followed up when required.

Visiting arrangements were in place to keep people and visitors safe. There was an option to use a visitors' pod designed to minimise the risk of cross infection.

The provider ensured they assessed people's individual needs, this included where people who might struggle with isolation requirement ensuring they would be appropriately supported keeping themselves and everyone else safe.

The provider ensured a meaningful program of social events was in place to support people with activities of their choice.

The five questions we ask about services and what we found