Prince George Duke of Kent Court

Staff screened any visitors for symptoms of COVID-19 before allowing them to enter the home. The provider was permitting visits to people in line with current national guidelines which included regular visits from their 'essential care givers'. Staff also ensured visitors were tested and had access to appropriate PPE when they visited.

The home was routinely cleaned, with additional focus given to cleaning any 'high touch points' such as handrails or door handles. The provider had appropriate infection prevention and control policies and procedures in place which staff understood and followed.

People and staff were routinely tested for COVID-19, in line with national guidelines. They had also been vaccinated and the provider had a vaccination tracker in place which confirmed any visiting contractors or health professional had their vaccination status checked.

The home followed current national requirements when admitting people to the home. People and staff were supported to isolate where they showed symptoms of COVID-19 or received a positive test result.

The registered manager knew the procedures for reporting any positive test results to the local authority's Public Health team and worked in accordance with any guidance they provided in response.

Staff were aware of the procedures for donning and doffing PPE. We observed staff wearing appropriate PPE during our inspection. There were enough staff on duty to meet people's needs. The registered manager ensured any agency staff working at the service were block-booked to work at the home to ensure they didn't work across different care settings.

The five questions we ask about services and what we found