Rated Care Homes

Carlene House

Care home, Croydon, 10 beds

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Not yet rated under the new provider, who registered with the CQC on 20 May 2026.

Rated Good in November 2019 under the previous provider, Fircroft Services Limited.

Carlene House: inspection record

Care home, 10 beds, Croydon

Not yet rated under the current provider. The squares show ratings given under earlier providers.

Carlene House: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Inspected and rated 3 times since 2015. Rated Good in 2015, 2017 and November 2019. These ratings were given under earlier providers.

It has been rated Good at every inspection since 2015. The latest rating was published about 7 years ago. The provider changed in 2026; earlier ratings were given under the previous provider.

How it compares locally

  • Smaller than 6 in 10 care homes in Croydon.

Questions to ask when you visit

  • Ask what the new provider has changed since taking over.
  • The last rating is 7 years old. Ask what has changed since then.
  • Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.

Contact and registration details

Details for Carlene House
Address17 Woodcote Valley Road, Purley, CR8 3AL
NeighbourhoodPurley, Croydon
Phone020 8668 7676
Registered managerLouise Garrett
Registered with the CQC since
What it provides
  • Care home service without nursing
Who it supports
  • Dementia
  • Learning disabilities or autistic spectrum disorder
  • Mental Health
  • Older People
  • Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Carlene House
ProviderCarlene Ridge Care Home Ltd
Ownership typeOrganisation
Companies House number16779116 (opens Companies House)
Previous provider
  • Fircroft Services Limitedregistered

Nearest alternatives

  1. G
    The Params Care home, 0.2 miles away
    Good
  2. G
    Purley View Nursing Home Care home with nursing, 0.2 miles away
    Good
  3. G
    Brighton Road Care home, 0.2 miles away
    Good
  4. RI
    Rosemanor 2 Residential Care Home Care home, 0.2 miles away
    Requires improvement
  5. G
    Purley Gardens Care Home Care home with nursing, 0.3 miles away
    Good

See all care homes in Croydon

Getting help from London Borough of Croydon

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Carlene House provide nursing care?
No. The Care Quality Commission lists Carlene House as a care home without nursing.
How many beds does Carlene House have?
The Care Quality Commission's register lists 10 beds at Carlene House.
When was Carlene House last inspected?
The Care Quality Commission's latest rating for Carlene House was published on 8 November 2019.
Who runs Carlene House?
Carlene House is run by Carlene Ridge Care Home Ltd.
What is Carlene House's CQC rating?
Not yet rated under the new provider, who registered with the CQC on 20 May 2026.