Rosemanor 2 Residential Care Home

Rosemanor 2 is a residential care home providing accommodation and personal care for to up to 9 people. The service provides support to women with mental health needs. At the time of our inspection there were 5 people using the service.

The provider was in the process of making changes to the service to make sure people received care and support in a safe environment. The provider carried out health and safety checks of the premises but these needed to be more detailed in some areas to make sure all relevant guidance, such as the Health and Safety Executive guidance, was considered and acted upon.

People told us they liked living at the service. There were enough staff to give people the support they needed. Risks relating to people's care were identified and staff knew how to manage these risks to help keep people stay safe but still encourage independence. Systems were in place to safeguard people from abuse and staff knew the procedure and guidance to follow if something went wrong. The service was clean and hygienic and staff followed current infection control and hygiene practices to reduce the risk of infection. Medicines were managed safely. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.