Hartford Court
- Care home
- 60 beds
- No nursing
- Dementia care
- Registered since 2016
- Milton, Portsmouth, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
3 months
since the latest rating was published.
8 of 29
rated care homes in Portsmouth are rated Requires improvement, like this one.
Hartford Court: inspection record
Rated Requires improvement in July 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Harry Sotnick House (Good, 0.4 miles away) and Shearwater (Good, 0.5 miles away).
Nearest care homes:
- G Harry Sotnick House Good, 0.4 miles away
- G Shearwater Good, 0.5 miles away
- RI Admiral Jellicoe House Requires improvement, 0.7 miles away
- G Mary Rose Manor Good, 0.8 miles away
- G Royal Mencap Society - 145 Kingsley Road Good, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 10 July 2026 (assessment visit 24 February 2026). Quoted under the Open Government Licence.
Date of assessment: 03 March to 12 March 2026
We carried out this inspection in response to concerns about safeguarding, medicines management, staffing and risk management. At this inspection we found breaches of the regulations relating to safe care and treatment, staffing and good governance.
- Safe No rating
- Effective No rating
- Caring Good
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
No rating
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.The service was in breach of the regulations in relation to safe staffing and safe care and treatment.
-
Effective
No rating
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
-
Caring
Good
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
No rating
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant people’s needs were not always met.
-
Well-led
No rating
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care. The service was in breach of the regulation in relation to good governance.
Questions to ask when you visit
- Safe was rated Requires improvement on 10 July 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 10 July 2026. Ask about staff training and how health appointments are arranged.
- Responsive was rated Requires improvement on 10 July 2026. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
- Well-led was rated Requires improvement on 10 July 2026. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Amanda Tanner
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 16 March 2022. Latest assessment published 10 July 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Hartford Care (4) LimitedBrand: Deer Capital
- Ownership type
- Organisation
- Companies House number
- 09333075 (opens Companies House)
Getting help from Portsmouth City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Portsmouth City Council
- Ask for a care needs assessment
- Phone: 023 9268 0810, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Portsmouth City Council
Checked on the council's website, November 2026.
Common questions
- Does Hartford Court provide nursing care?
- No. The Care Quality Commission lists Hartford Court as a care home without nursing.
- How many beds does Hartford Court have?
- The Care Quality Commission's register lists 60 beds at Hartford Court.
- When was Hartford Court last inspected?
- The Care Quality Commission's latest rating for Hartford Court was published on 10 July 2026.
- Who runs Hartford Court?
- Hartford Court is run by Hartford Care (4) Limited.
- What is Hartford Court's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 10 July 2026.
Contact
- Phone
- 01256 383370
- Address
- Catherington Place, Portsmouth, PO3 6GN Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Harry Sotnick House (Good, 0.4 miles away) and Shearwater (Good, 0.5 miles away).
Nearest care homes:
- G Harry Sotnick House Good, 0.4 miles away
- G Shearwater Good, 0.5 miles away
- RI Admiral Jellicoe House Requires improvement, 0.7 miles away
- G Mary Rose Manor Good, 0.8 miles away
- G Royal Mencap Society - 145 Kingsley Road Good, 0.9 miles away