Sairam Villa Care Home

About the service: Sairam Villa Nursing Home is a 'care home'. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. The Care Quality Commission (CQC) regulates both the premises and the care provided, and both were looked at during this inspection. Sairam Villa Care Home can care for 46 people, in single rooms, all of which have en- suite wet rooms. All rooms have telephones and TV channels, including Asian TV. The home has three floors, with each floor having a dedicated care team to ensure continuity of care. Sairam Villa Care Home has a variety of areas for people to enjoy, including four lounges, three dining areas, a prayer and silence room, a hair salon, and pamper therapy room. Access to the garden is from the lounge area on the ground floor. The landscaped garden has been designed to give quiet private areas, as well as larger spaces for social activities. There is also a terrace garden leading out from the first-floor dining room. This is a usable space which is enclosed for safety. A balcony area on the 2nd floor is also available. During the day of this inspection Sairam Villa Care Home provided care and support to 46 people.

People's experience of using this service: People felt safe and were protected from avoidable harm. Staff understood how to keep people safe and how to report any concerns they may have. Staff knew about the risks associated with people's care and understood how to minimise risks to them. Further information was available in care plans for staff to refer to. Staff supported people to take their medicines as prescribed. Staff understood how to prevent the spread of infection.