Montgomery House

We found the following examples of good practice.

People were supported by staff who were provided with the necessary PPE required to carry out their role safely. PPE was readily available throughout the home at designating donning stations.

The home appeared clean and hygienic and cleaning was ongoing throughout the inspection. The home was uncluttered and well ventilated. When someone tested positive for COVID-19, their rooms were deep cleaned using a fogging machine.

People who had tested positive for COVID-19 self-isolated where possible. Where they were unable to do so due to their cognitive and mobility needs, staff encouraged people to distance and clear risk assessments were in place to mitigate risk.

People were admitted to the home in line with current admissions guidance. Additional control measures had been put in place to reduce risk such as ensuring the negative COVID-19 test result came directly from a person's GP and requesting further tests were undertaken if an admission was delayed.

Staff were well supported by the provider. Staff had access to an employee assist programme and the provider's human resources department if they needed additional support. Staff were also paid full pay if they were absent from work due to COVID-19.

A thorough corporate risk assessment was in place specific to COVID-19 that gave clear guidance on how to deal with a COVID-19 outbreak.

The provider had a good understanding of when and how to access local infection prevention and control (IPC) resources when they needed advice and support. Positive feedback was received from professionals who had supported the service with IPC.

The five questions we ask about services and what we found