Sycamore Lodge Care Home

We found the following examples of good practice. • Systems were in place to ensure people received visitors to the service. Facilities were available for visitors to wash and sanitise their hands and put on PPE. • The service had the use of a visiting room. • Furniture within communal areas, such as the lounge, had been positioned to encourage social distancing. • The service had good supplies of PPE that were readily available in stations throughout the service. Clinical waste bins were positioned so that staff could access them when required. • Staff had received training on infection control. A new infection control lead had been identified and further training was being arranged. • People and staff received regular coronavirus tests in line with the government's current testing programme.

The five questions we ask about services and what we found