Woodlands Residential Home

We found the following examples of good practice.

The service was accessing the government testing scheme which assisted them to promptly identify an outbreak. The service worked with the local authority infection, prevention and control (IPC) team and other health professionals in managing the outbreak.

The home was very clean and well presented. There were PPE stations and hand sanitising points appropriately placed around the home. The provider has also invested in adaptations, including clear screening and mobile handwashing facilities, which were well placed in the home to help minimise the risk of cross infection.

There was clear and accessible infection prevention signage and clear communication with staff reinforced hygiene practices. There was a plentiful supply of personal protective equipment (PPE), such as disposable masks, gloves and aprons.

People isolating in their rooms had regular contact with staff, who wore personal protective equipment (PPE) appropriately. Staff also helped people to maintain links with their family and friends by phone and on-line.

Further information is in the detailed findings below.

The five questions we ask about services and what we found