Charlton Kings Care Home
- Care home
- 36 beds
- No nursing
- Dementia care
- Registered since 2016
- Cheltenham, Gloucestershire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
147 of 184
rated care homes in Gloucestershire are rated Good, like this one.
Charlton Kings Care Home: inspection record
Rated Good in March 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Bafford House Requires improvement, 0.2 miles away
- RI Nazareth House - Cheltenham Requires improvement, 0.4 miles away
- – Grevill House Not yet rated, 0.5 miles away
- G Thirlestaine Park Care Home Good, 0.6 miles away
- RI Gloucestershire House - Care Home with Nursing Physical Disabilities Requires improvement, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 23 March 2023. Quoted under the Open Government Licence.
Charlton Kings Care Home is a residential care home providing personal and nursing care to up to 36 people. The service provides support to older people, some of whom live with dementia. At the time of our inspection there were 31 people using the service. People are accommodated in one adapted building.
What inspectors found
People told us they felt safe and staff were available for them when needed. People's relatives told us their relative was safe and well cared for. The provider ensured there were enough staff to respond to people's needs. People told us they received support to take their medicines. We found there were arrangements in place to ensure the safe management of medicines. There were processes in place to reduce and remove risks to people and to safeguard people from abuse.
Read the rest of CQC's summary
People told us they thought the service was well managed. People and their relatives knew who the registered manager was; they told us they were visible and approachable. People and their relatives told us they felt well communicated with and able to speak with any of the senior staff if they needed to. They told us they also had access to the provider representative if needed and confirmed all management staff were responsive to their feedback. Staff told us they felt well supported and valued. There was a strong culture of reflection and learning from situations which had not gone to plan, challenges and feedback so continued improvements could be made to the service.
People were supported to have maximum choice and control of their lives and staff supported /did them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Janet Makin
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 23 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Fidelia CK Limited
- Ownership type
- Organisation
- Companies House number
- 10262358 (opens Companies House)
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Charlton Kings Care Home provide nursing care?
- No. The Care Quality Commission lists Charlton Kings Care Home as a care home without nursing.
- How many beds does Charlton Kings Care Home have?
- The Care Quality Commission's register lists 36 beds at Charlton Kings Care Home.
- When was Charlton Kings Care Home last inspected?
- The Care Quality Commission's latest rating for Charlton Kings Care Home was published on 23 March 2023.
- Who runs Charlton Kings Care Home?
- Charlton Kings Care Home is run by Fidelia CK Limited.
- What is Charlton Kings Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 March 2023.
Contact
- Phone
- 01242 521812
- Address
- Moorend Road, Charlton Kings, Cheltenham, GL53 9AX Map (opens Google Maps)
Compare nearby
- RI Bafford House Requires improvement, 0.2 miles away
- RI Nazareth House - Cheltenham Requires improvement, 0.4 miles away
- – Grevill House Not yet rated, 0.5 miles away
- G Thirlestaine Park Care Home Good, 0.6 miles away
- RI Gloucestershire House - Care Home with Nursing Physical Disabilities Requires improvement, 0.7 miles away