Abbey Court
- Care home
- 44 beds
- Nursing care
- Dementia care
- Registered since 2016
- Gosforth, Newcastle upon Tyne, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
51 of 62
rated care homes in Newcastle upon Tyne are rated Good, like this one.
Abbey Court: inspection record
Rated Good in October 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Orchard View Good, 0.4 miles away
- G Jubilee Mews Good, 0.5 miles away
- G Kirkwood Court Good, 0.6 miles away
- O Ashleigh Outstanding, 0.7 miles away
- RI Philip Cussins House Requires improvement, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 3 October 2023. Quoted under the Open Government Licence.
Abbey court is a residential care home with nursing providing personal care for up to 44 people. The service provides support to older people living with dementia. At the time of our inspection there were 43 people using the service.
What inspectors found
Risks to people were regularly assessed and appropriate measures were in place to minimise risk. People's medicines were managed safely, and staff followed correct infection control procedures. Health and safety checks were regularly conducted. Accidents and incidents were recorded, and actions were taken to mitigate the risk of reoccurrence.
Read the rest of CQC's summary
Staff understood how to protect people from poor care and abuse. Staff had training on how to recognise and report abuse and knew how to do this. The service had enough safely recruited staff who were appropriately skilled and knew people's needs to help keep them safe.
People and their relatives spoke positively about the care and support they received. One relative said, "We trust the staff, they're canny, they're on the ball."
The registered manager was clear about their role and responsibilities. The registered manager was well respected by staff. Staff felt well informed and supported to undertake their roles. There were effective systems in place to monitor the quality and standard of the service. The service worked in partnership with others including health professionals and the local community.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 3 October 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Malhotra Care Homes LimitedBrand: Prestwick Care
- Ownership type
- Organisation
- Companies House number
- 06902590 (opens Companies House)
Malhotra Care Homes Limited runs 11 services, all in the North East. 10 are rated Good or Outstanding and 1 has no rating yet.
Other services run by Malhotra Care Homes Limited
- O Bede House Outstanding. Care home with nursing, Sunderland
- O Melton House Outstanding. Care home with nursing, Newcastle upon Tyne
- G Addison Court Good. Care home with nursing, Gateshead
- G Belle Vue Nursing Home Good. Care home with nursing, Newcastle upon Tyne
Getting help from Newcastle City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Newcastle City Council
- Ask for a care needs assessment
- Phone: 0191 278 7878 (ask for Adult Social CarePoint), Monday to Friday, 8am to 5pm
- Support for carers
- Paying for care: Newcastle City Council
Checked on the council's website, November 2026.
Common questions
- Does Abbey Court provide nursing care?
- Yes. The Care Quality Commission lists Abbey Court as a care home with nursing.
- How many beds does Abbey Court have?
- The Care Quality Commission's register lists 44 beds at Abbey Court.
- When was Abbey Court last inspected?
- The Care Quality Commission's latest rating for Abbey Court was published on 3 October 2023.
- Who runs Abbey Court?
- Abbey Court is run by Malhotra Care Homes Limited. It runs 11 services, all in the North East.
- What is Abbey Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 October 2023.
Contact
- Phone
- 0191 285 1720
- Address
- Kenton Road, Gosforth, Newcastle Upon Tyne, NE3 3UW Map (opens Google Maps)
Compare nearby
- G Orchard View Good, 0.4 miles away
- G Jubilee Mews Good, 0.5 miles away
- G Kirkwood Court Good, 0.6 miles away
- O Ashleigh Outstanding, 0.7 miles away
- RI Philip Cussins House Requires improvement, 0.8 miles away