Nightingale
- Care home
- 12 beds
- No nursing
- Registered since 2016
- Hengistbury Head, Bournemouth, Christchurch and Poole, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2017.
11 months
since the latest rating was published.
108 of 121
rated care homes in Bournemouth, Christchurch and Poole are rated Good, like this one.
Nightingale: inspection record
Rated Good in November 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Seabourne House Care Home Good, 0.1 miles away
- – Portelet Grange Not yet rated, 0.2 miles away
- G Acorn Lodge - Bournemouth Good, 0.2 miles away
- G Portelet House Care Home Good, 0.2 miles away
- G Dalvey House Good, 0.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 17 November 2025 (assessment visit 10 September 2025). Quoted under the Open Government Licence.
Nightingale is a care home that provides accommodation, care and support for up to 12 younger adults, some of whom may be living with a learning disability and/or autism. At the time of inspection, there 10 people living in one adapted building. During the inspection we assessed all the quality statements under the key questions of safe, effective, caring, responsive and well led. The inspection took place between 15 September and 16 September 2025. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. People received respectful support from staff, who encouraged them to make choices, maintain their independence, and live fulfilling lives. People had up-to-date risk assessments and care plans that reflected their needs and ensured safety. Staff confidently followed safeguarding procedures, knew how to raise concerns, and trusted the registered manager to act promptly and appropriately. The registered manager had a good knowledge of the Mental Capacity Act 2005 (MCA) and Deprivation of Liberty Safeguards (DoLS). People can only be deprived of their liberty to receive care and treatment when this is in their best interests and legally authorised under the Mental Capacity Act 2005 (MCA). In care homes, and some hospitals, this is usually through MCA application procedures called the Deprivation of Liberty Safeguards (DoLS). Legal authorisations were in place where required, and conditions were consistently met. Recruitment was safe, robust and values based. New staff received thorough inductions, with ongoing supervision. There was enough staff on duty to meet peoples’ needs safely. Staff spoke positively and were happy to work at Nightingale. A member of staff said, “The team is amazing. I enjoy every day. I love Nightingale, the people and the staff team.’’ Another staff commented, “Nightingale is homely and friendly. Everyone has people’s best interest at heart. We all work together.’’
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Kerry Morrell-Tourle
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 26 April 2019. Latest assessment published 17 November 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Cygnet Care Services LimitedBrand: Cygnet Health Care
- Ownership type
- Organisation
- Companies House number
- 02683377 (opens Companies House)
Cygnet Care Services Limited runs 10 services in England, 2 of them in the South West. 7 are rated Good or Outstanding and 3 are rated Requires improvement or Inadequate.
Other services run by Cygnet Care Services Limited
- O Elston House Outstanding. Care home, Nottinghamshire, East Midlands
- G Amberwood Lodge Good. Care home, Bournemouth, Christchurch and Poole
- G Broughton House and College Good. Care home, Lincolnshire, East Midlands
- G Oakhurst Lodge Good. Care home, Hampshire, South East
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does Nightingale provide nursing care?
- No. The Care Quality Commission lists Nightingale as a care home without nursing.
- How many beds does Nightingale have?
- The Care Quality Commission's register lists 12 beds at Nightingale.
- When was Nightingale last inspected?
- The Care Quality Commission's latest rating for Nightingale was published on 17 November 2025.
- Who runs Nightingale?
- Nightingale is run by Cygnet Care Services Limited. It runs 10 services in England, 2 of them in the South West.
- What is Nightingale's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 November 2025.
Contact
- Phone
- 01202 419537
- Address
- 46-48 Stourcliffe Avenue, Bournemouth, BH6 3PX Map (opens Google Maps)
Compare nearby
- G Seabourne House Care Home Good, 0.1 miles away
- – Portelet Grange Not yet rated, 0.2 miles away
- G Acorn Lodge - Bournemouth Good, 0.2 miles away
- G Portelet House Care Home Good, 0.2 miles away
- G Dalvey House Good, 0.3 miles away