Thornsbeach Court
Care home, Lewisham, 7 beds
Good
Rated on
Rating from the Care Quality Commission.
Thornsbeach Court: inspection record
Rated Good in November 2018.
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Ratings published by the Care Quality Commission.
Rated Good in November 2018.
The latest rating was published about 8 years ago.
How it compares locally
- One of 44 Good care homes in Lewisham, out of 46 with a rating.
- Smaller than 7 in 10 care homes in Lewisham.
What inspectors found
From the Care Quality Commission's inspection report published 21 November 2018. Quoted under the Open Government Licence.
We conducted an inspection of Thornsbeach Court on 13 July 2018. The inspection was unannounced. At our last comprehensive inspection we found the service was meeting regulations inspected. However, although we were able to carry out an inspection we did not have enough information about the experiences of a sufficient number of people using the service over a consistent period of time to give a rating to each of the five questions and provide an overall rating for the service.
Thornsbeach Court is a 'care home'. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Thornsbeach Court provides accommodation and personal care for up to seven people with mental health needs. At the time of our inspection there were two people using the service one of whom had moved into the service in September 2017 and the other person had moved in approximately one week prior to our inspection.
Read the full summary
There was a registered manager at the service. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
The provider operated safer recruitment processes by conducting appropriate pre- employment checks of candidates prior to their employment. The provider ensured that a sufficient number of suitable staff were employed to provide care.
The provider safely administered and managed medicines. Care staff had a good understanding of the procedures they were required to follow when administering medicines to people and records demonstrated that correct processes were being followed.
Risks to people's care were assessed and appropriate risk management guidelines were put in place. Care staff had a good understanding about the risks to people's care as well as what they were required to do to manage these.
Staff had a good understanding of their responsibilities under the Mental Capacity Act 2005. People's rights were protected and their liberty was only deprived in accordance with legal requirements for their own safety. Staff sought people's consent before providing care and support.
People were supported with their health and nutritional needs. Care staff understood people's needs and supported them to access any external support they required.
Care staff had a good understanding of the people they were supporting and we observed kind and caring interactions between people using the service and care staff.
Care staff ensured people's privacy and dignity was respected and promoted. People and their relatives were involved in decisions regarding the management of their care.
There was a complaints procedure in place and people and relatives confirmed they were aware of this if needed.
People were given appropriate support to access activities both within and outside the home. Care staff were proactive in offering different options to people regarding the activities they wished to pursue.
The provider had suitable quality monitoring processes in place and action plans were put in place and implemented where needed.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 72 Thornsbeach Road, London, SE6 1EU |
|---|---|
| Neighbourhood | Catford, Lewisham |
| Phone | 07723 531362 |
| Registered manager | Floretta Thomas |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 21 November 2018 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Medical Express Ultimate Care Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 09800326 (opens Companies House) |
Medical Express Ultimate Care Services Limited runs 2 services in London. 2 are rated Good or Outstanding.
Other services run by Medical Express Ultimate Care Services Limited
- G Medical Express (Domiciliary Care) Home care, LewishamGood
Nearest alternatives
- G Penberth House Care home, 0.1 miles awayGood
- G London Mental Health Care Centre Care home, 0.1 miles awayGood
- G Bargery Road Care home, 0.2 miles awayGood
- RI Ashleigh House Care home, 0.4 miles awayRequires improvement
- G Penerley Lodge Care Centre Care home, 0.4 miles awayGood
Getting help from London Borough of Lewisham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Lewisham
- Ask for a care needs assessment
- Phone: 020 8314 7777. Out-of-hours emergencies: 020 8314 6000
- Support for carers
- Paying for care: London Borough of Lewisham
Checked on the council's website, November 2026.
Common questions
- Does Thornsbeach Court provide nursing care?
- No. The Care Quality Commission lists Thornsbeach Court as a care home without nursing.
- How many beds does Thornsbeach Court have?
- The Care Quality Commission's register lists 7 beds at Thornsbeach Court.
- When was Thornsbeach Court last inspected?
- The Care Quality Commission's latest rating for Thornsbeach Court was published on 21 November 2018.
- Who runs Thornsbeach Court?
- Thornsbeach Court is run by Medical Express Ultimate Care Services Limited. It runs 2 services in London.
- What is Thornsbeach Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 November 2018.