St Clare's Court
- Care home
- 58 beds
- No nursing
- Dementia care
- Registered since 2016
- Newton Aycliffe, County Durham, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
13 months
since the latest rating was published.
117 of 136
rated care homes in County Durham are rated Good, like this one.
St Clare's Court: inspection record
Rated Good in September 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Defoe Court Good, 0.3 miles away
- G Wycliffe Good, 0.5 miles away
- G Woodham Grange Good, 0.5 miles away
- G Woodham Lodge Good, 0.5 miles away
- G St Barbara's Good, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 30 September 2025 (assessment visit 15 May 2025). Quoted under the Open Government Licence.
Date of Assessment: 16th May 2025 to 09th July 2025. During this inspection we inspected 6 quality statements under the key questions of safe, caring, responsive and well-led. We carried out this inspection in part due to concerns received about the service, we found that people were protected and kept safe by a team of caring and skilled staff who knew them well.
- Safe Good
- Caring Good
- Responsive Outstanding
- Well-led Good
Read the rest of CQC's summary
St Clare's Court is a residential home providing personal care to older people and people living with a dementia. It accommodates up to 58 people across two floors in one purpose-built building. There were 56 people using the service when we visited.
The home had a very well maintained and tastefully decorated environment and grounds that were used by people, their friends, and relatives. There was a very positive culture and atmosphere at the home and visitors were welcomed with no restrictions. Staff were very kind, caring and keen to promote people’s independence. People’s food and fluid needs were met and people told us they enjoyed the food. Care plans were person-centred, and medicines were administered safely. Risk assessments were in place and regularly reviewed.
Staff recruitment processes meant staff were suitable for their roles and supported people safely. Staff had a good understanding of safeguarding processes and respected people’s wishes. Where people were unable to make their own decisions, they were supported in-line with the principles of the Mental Capacity Act 2005.
The management team were extremely knowledgeable and understood the responsibilities of their roles. They had excellent quality assurance systems in place to ensure oversight of the service.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Outstanding
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question Outstanding. At this assessment the rating has remained Outstanding. This meant services were tailored to meet the needs of individuals and delivered to ensure flexibility, choice and continuity of care.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Emma Grebby
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 3 February 2022. Latest assessment published 30 September 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- HC-One No.2 LimitedBrand: Welltower
- Ownership type
- Organisation
- Companies House number
- 05217764 (opens Companies House)
HC-One No.2 Limited runs 30 services in England, 25 of them in the North East. 29 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by HC-One No.2 Limited
- O Eastbourne House Outstanding. Care home, North Tyneside
- O Eden House Outstanding. Care home, County Durham
- O Falstone Court Outstanding. Care home with nursing, Sunderland
- G Acomb Court Good. Care home, Northumberland
Getting help from Durham County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Durham County Council
- Ask for a care needs assessment
- Phone: 03000 267 979
- Contact adult social care online
- Support for carers
- Paying for care: Durham County Council
Checked on the council's website, November 2026.
Common questions
- Does St Clare's Court provide nursing care?
- No. The Care Quality Commission lists St Clare's Court as a care home without nursing.
- How many beds does St Clare's Court have?
- The Care Quality Commission's register lists 58 beds at St Clare's Court.
- When was St Clare's Court last inspected?
- The Care Quality Commission's latest rating for St Clare's Court was published on 30 September 2025.
- Who runs St Clare's Court?
- St Clare's Court is run by HC-One No.2 Limited. It runs 30 services in England, 25 of them in the North East.
- What is St Clare's Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 September 2025.
Contact
- Phone
- 01325 315671
- Address
- Central Avenue, Newton Aycliffe, DL5 5QH Map (opens Google Maps)
Compare nearby
- G Defoe Court Good, 0.3 miles away
- G Wycliffe Good, 0.5 miles away
- G Woodham Grange Good, 0.5 miles away
- G Woodham Lodge Good, 0.5 miles away
- G St Barbara's Good, 0.5 miles away