Rose Lodge
- Care home
- 54 beds
- No nursing
- Dementia care
- Registered since 2011
- Newton Aycliffe, County Durham, North East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection moved it down from Good to Requires improvement.
9 months
since the latest rating was published.
10 of 136
rated care homes in County Durham are rated Requires improvement, like this one.
Rose Lodge: inspection record
Rated Requires improvement in January 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Woodham Grange (Good, 0.3 miles away) and Woodham Lodge (Good, 0.3 miles away).
Nearest care homes:
- G Woodham Grange Good, 0.3 miles away
- G Woodham Lodge Good, 0.3 miles away
- RI Bethany House Care Home Requires improvement, 0.6 miles away
- G Aycliffe Care Home Good, 0.7 miles away
- G Defoe Court Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 27 January 2026 (assessment visit 11 September 2025). Quoted under the Open Government Licence.
Date of Assessment: 25 September to 3 November 2025. Rose Lodge is a residential care home that provides accommodation and personal care for up to 54 people some of whom are living with a dementia. At the time of this assessment there were 51 people living at the service.
- Safe No rating
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
This assessment was prompted by concerns raised about the cleanliness of the service, medicines management, levels and deployment of staff and the choice and availability of activities for people. This was a responsive assessment, focusing on the key questions to examine those risks.
At the last assessment in October 2020, we rated the service as good. At this assessment we found the provider was in breach of the legal regulations related to infection control, medicines management and good governance. Additionally, the registered manager had failed to submit required notifications to the Care Quality Commission regarding safeguarding events at the service.
Infection control was not effectively managed. Medicines were not managed safely. Audits and checks had not identified all the shortfalls we found during this assessment. Effective safeguarding procedures were in place. Staff were recruited safely. Staffing levels and deployment received mixed reviews.
Staff managed risks to people’s personal safety. Outcomes of accidents, incidents and complaints were used as learning opportunities. People had safe transitions between services and access to healthcare, when needed. People’s independence was promoted and they were supported to do activities, access the community and follow their interests or hobbies.
People, relatives and staff were encouraged to share ideas and raise concerns during regular meetings and through annual quality surveys.
Following the inspection, the registered manager told us how they were addressing some of the issues raised during the assessment and making the necessary improvements. We have asked the provider for an action plan detailing how these concerns will be resolved.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
We found the provider was in breach of the legal regulation relating to infection control, medicine management and good governance.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
We found the provider was in breach of the legal regulation relating to good governance.
Questions to ask when you visit
- Safe was rated Requires improvement on 27 January 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 27 January 2026. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Sara English
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 19 December 2020. Latest assessment published 27 January 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- MMCG (CCH) (2) LimitedBrand: Maria Mallaband Care Group
- Ownership type
- Organisation
- Companies House number
- 07714184 (opens Companies House)
MMCG (CCH) (2) Limited runs 13 services in England, 6 of them in the North East. 9 are rated Good or Outstanding and 4 are rated Requires improvement or Inadequate.
Other services run by MMCG (CCH) (2) Limited
- G Amber Court Good. Care home with nursing, Blackpool, North West
- G Astor Court Good. Care home with nursing, Northumberland
- G Astor Lodge Good. Care home with nursing, Northumberland
- G Dussindale Park Good. Care home with nursing, Norfolk, East of England
Getting help from Durham County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Durham County Council
- Ask for a care needs assessment
- Phone: 03000 267 979
- Contact adult social care online
- Support for carers
- Paying for care: Durham County Council
Checked on the council's website, November 2026.
Common questions
- Does Rose Lodge provide nursing care?
- No. The Care Quality Commission lists Rose Lodge as a care home without nursing.
- How many beds does Rose Lodge have?
- The Care Quality Commission's register lists 54 beds at Rose Lodge.
- When was Rose Lodge last inspected?
- The Care Quality Commission's latest rating for Rose Lodge was published on 27 January 2026.
- Who runs Rose Lodge?
- Rose Lodge is run by MMCG (CCH) (2) Limited. It runs 13 services in England, 6 of them in the North East.
- What is Rose Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 27 January 2026.
Contact
- Phone
- 01325 304156
- Address
- Carers Way, Cobblers Lane, Newton Aycliffe, DL5 4SE Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Woodham Grange (Good, 0.3 miles away) and Woodham Lodge (Good, 0.3 miles away).
Nearest care homes:
- G Woodham Grange Good, 0.3 miles away
- G Woodham Lodge Good, 0.3 miles away
- RI Bethany House Care Home Requires improvement, 0.6 miles away
- G Aycliffe Care Home Good, 0.7 miles away
- G Defoe Court Good, 0.7 miles away