Redworth

Redworth accommodates people across four separate wings, each had their own adapted facilities. One of the wings provided intermediate/short term care to support people to regain independence following a period of illness, hospital admission or following an accident.

At the time of the inspection, the location did not care or support for anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.

Medicines were administered and stored safely. However, medicines records were not always completed correctly. The provider had systems and processes in place to protect people from the risk of abuse and ensure people were safe. Where people were at risk there were suitable plans in place to inform staff how to manage these risks. The registered manager ensured all necessary checks and tests were carried out to make sure the building was safe. Appropriate precautions were taken to minimise the risk of infection and the home was clean and tidy. There were enough staff to meet people's needs and new staff were recruited safely.

The registered manager conducted regular quality checks and when issues were identified work was done to rectify them. People we spoke with felt they were involved in the service. Staff felt well supported with regular meetings, supervision and annual appraisal. People had detailed care plans in place and care was delivered in a way which took into consideration people's individual likes and dislikes. A wide variety of activities meant people were able to have a full and enjoyable life whilst at Redworth. The registered manager and staff liaised with external professionals to ensure people had access to the support they needed.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk