Ashfield Court

We found the following examples of good practice: • Staffing levels were safe. Staff worked on separate floors and did not mix to ensure risks were minimised; entrances and changing areas had been rearranged to accommodate this. • All visitors had to undergo a temperature check and answer a range of relevant questions. There was ample PPE and handwashing facilities available, along with clear signage prior to entry. • The premises had been adapted where practicable to enable better social distancing for people and staff. For instance, seating had been reduced in the dining room and screens introduced. • The registered manager worked well with external stakeholders such as commissioners and specialist health teams. Senior leaders had provided additional support during the outbreak.

Further information is in the detailed findings below.

The five questions we ask about services and what we found