The Evergreens Care Centre
- Care home
- 43 beds
- Nursing care
- Dementia care
- Registered since 2011
- Longbenton, North Tyneside, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
32 of 39
rated care homes in North Tyneside are rated Good, like this one.
The Evergreens Care Centre: inspection record
Rated Good in March 2019, up from Requires improvement.
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Ratings published by the Care Quality Commission.
Compare nearby
- G Forest Hall Good, 0.2 miles away
- G Leybourne Good, 0.5 miles away
- G Ashfield Court Good, 0.6 miles away
- G Park View Care Home Good, 0.8 miles away
- G Queensbridge Respite Good, 1.2 miles away
What inspectors found
From the Care Quality Commission's inspection report published 28 March 2019. Quoted under the Open Government Licence.
About the service: The Evergreens Care Centre provides personal and nursing care for up to 43 people. At the time of this inspection 28 people were living at the service. The home is on two floors; the first floor provides nursing care and the ground floor provides residential care.
Read the rest of CQC's summary
People's experience of using this service: People, and their family members said the care they received was much improved since the new management team had been in place. We were told staff were kind, caring and couldn't do enough for people.
People were involved in decisions regarding their care and their environment. People had been involved in making decisions about décor and menu options. Peoples family members had also been encouraged to get involved in choosing menu options.
Feedback from staff had been sought and the registered manager was keen to engage with the staff team in sharing ideas for continuous improvement and involvement in the running of the home.
Widespread improvements had been made since the last inspection in relation to staffing, care, records, medicine management, environment support and training. Staff told us they were very well supported and they were appropriately trained.
The culture was one of openness and transparency. Staff, people and visitors were complimentary of the approach of the registered manager and the staff team and shared how improvements had been made to the point where visitors would not hesitate to recommend the home to others.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- The last rating is 8 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Daniel Shutt
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 28 March 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Roseberry Care Centres GB LimitedBrand: Roseberry Care Centres
- Ownership type
- Organisation
- Companies House number
- 06281674 (opens Companies House)
Roseberry Care Centres GB Limited runs 12 services in England, 6 of them in the North East. 10 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Roseberry Care Centres GB Limited
- G Alexandra View Care Centre Good. Care home with nursing, Sunderland
- G Ashlea Court Care Home Good. Care home, North East Lincolnshire, Yorkshire and the Humber
- G Beech Grove Care Home Good. Care home, Lancashire, North West
- G Cedar Grange Good. Care home, East Riding of Yorkshire, Yorkshire and the Humber
See all 12 services run by Roseberry Care Centres GB Limited
Getting help from North Tyneside Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Tyneside Council
- Ask for a care needs assessment
- Phone: 0345 2000 109
- Support for carers
- Paying for care: North Tyneside Council
Checked on the council's website, November 2026.
Common questions
- Does The Evergreens Care Centre provide nursing care?
- Yes. The Care Quality Commission lists The Evergreens Care Centre as a care home with nursing.
- How many beds does The Evergreens Care Centre have?
- The Care Quality Commission's register lists 43 beds at The Evergreens Care Centre.
- When was The Evergreens Care Centre last inspected?
- The Care Quality Commission's latest rating for The Evergreens Care Centre was published on 28 March 2019.
- Who runs The Evergreens Care Centre?
- The Evergreens Care Centre is run by Roseberry Care Centres GB Limited. It runs 12 services in England, 6 of them in the North East.
- What is The Evergreens Care Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 March 2019.
Contact
- Phone
- 0191 270 2000
- Address
- Station Road, Forest Hall, Newcastle Upon Tyne, NE12 9BQ Map (opens Google Maps)
Compare nearby
- G Forest Hall Good, 0.2 miles away
- G Leybourne Good, 0.5 miles away
- G Ashfield Court Good, 0.6 miles away
- G Park View Care Home Good, 0.8 miles away
- G Queensbridge Respite Good, 1.2 miles away