Wellburn House
- Care home
- 90 beds
- No nursing
- Dementia care
- Registered since 2011
- Elton, Stockton-on-Tees, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
8 ratings
First rated Requires improvement in 2015, most recently Good in April 2025.
18 months
since the latest rating was published.
42 of 50
rated care homes in Stockton-on-Tees are rated Good, like this one.
Wellburn House: inspection record
Rated Good in April 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Fairfields Not yet rated, 0.3 miles away
- – Roseville House Not yet rated, 0.6 miles away
- G Stockton-on-Tees Borough Council - 1 Lanark Close Good, 0.6 miles away
- G Springwood Good, 0.6 miles away
- G Rosedale Centre Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 4 April 2025 (assessment visit 30 January 2025). Quoted under the Open Government Licence.
Date of Assessment: 12 February to 14 March 2025. The service is a residential care home providing support to adults of all ages who are living with a dementia, mental health conditions and/or physical disabilities.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Risks to people were assessed and monitored to help keep people safe. Medicines were managed safely. Staffing levels were monitored to ensure people received effective and timely care. The provider’s recruitment processes minimised the risk of unsuitable staff being employed. People were safeguarded from abuse, and staff said they would raise any concerns they had. Effective infection prevention and control systems were in place.
People’s choices and needs were assessed to ensure effective support was provided. Staff made sure people understood their care and treatment to enable them to give informed consent. The service involved those who knew people best in best interests decisions, where people did not have capacity. People received effective support with eating and drinking.
Staff worked in effective partnership with other professionals to monitor and improve people’s health and wellbeing. Managers made sure staff received training and regular supervisions and appraisals to maintain high-quality care.
Staff worked hard to provide a wide range of highly engaging activities that were tailored to people’s interests. People received care based on their choices and needs, and were involved in making decisions about this. Staff provided information people could understand. People received fair and equal care and treatment.
Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. They undertook a wide range of checks to monitor and improve standards at the service. Leaders and staff worked in close and effective partnership with others to improve people’s experiences. Staff spoke positively about the culture and values of the service.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people felt well-supported, cared for and treated with dignity and respect.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Louise Connell
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)12 inspection reports, latest 4 March 2021. Latest assessment published 4 April 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Akari Care LimitedBrand: Akari Care Limited
- Ownership type
- Organisation
- Companies House number
- 07737949 (opens Companies House)
Akari Care Limited runs 28 services in England, 23 of them in the North East. 27 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Akari Care Limited
- G Alexandra House Good. Care home, Gateshead
- G Ashfield Court Good. Care home, North Tyneside
- G Aycliffe Care Home Good. Care home with nursing, County Durham
- G Ayresome Court Good. Care home with nursing, Stockton-on-Tees
Getting help from Stockton-on-Tees Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Stockton-on-Tees Borough Council
- Ask for a care needs assessment
- Phone: 01642 527764
- Contact adult social care online
- Support for carers
- Paying for care: Stockton-on-Tees Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Wellburn House provide nursing care?
- No. The Care Quality Commission lists Wellburn House as a care home without nursing.
- How many beds does Wellburn House have?
- The Care Quality Commission's register lists 90 beds at Wellburn House.
- When was Wellburn House last inspected?
- The Care Quality Commission's latest rating for Wellburn House was published on 4 April 2025.
- Who runs Wellburn House?
- Wellburn House is run by Akari Care Limited. It runs 28 services in England, 23 of them in the North East.
- What is Wellburn House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 April 2025.
Contact
- Phone
- 01642 647400
- Address
- Wellburn Road, Fairfield, Stockton-on-Tees, TS19 7PP Map (opens Google Maps)
Compare nearby
- – Fairfields Not yet rated, 0.3 miles away
- – Roseville House Not yet rated, 0.6 miles away
- G Stockton-on-Tees Borough Council - 1 Lanark Close Good, 0.6 miles away
- G Springwood Good, 0.6 miles away
- G Rosedale Centre Good, 0.8 miles away