30 Sunnyfield

People's experience of the service and what we found: We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessment and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Right Support; People lived close to the local community and were able to easily access chosen activities or leisure and work. People were able to make choices about their day to day lives and how they wished to spend their time. People received personalised care which was built around their needs and wishes. This enabled people to gain independence and follow their own interests. People were supported safely with their medicines.

Right Care: People felt safe at the home and with the staff who supported them. Risk assessments were carried out to promote people's safety and wellbeing. Staff worked with other professionals to make sure people received the care and support they needed. People were supported by adequate numbers of staff to meet their needs and support them in their chosen social activities.

Right Culture: People were supported by a registered manager and staff team who treated everyone as an individual. Care provided was person centred which enabled people to follow their own routines and interests. People were happy at the home. They told us they felt well cared for and staff were kind and caring.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk