Fairways
- Care home
- 24 beds
- No nursing
- Dementia care
- Registered since 2012
- Heysham, Lancashire, North West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
7 ratings
Its last inspection improved it from Inadequate to Requires improvement.
18 months
since the latest rating was published.
61 of 381
rated care homes in Lancashire are rated Requires improvement, like this one.
Fairways: inspection record
Rated Requires improvement in April 2025, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Primrose Neurological Centre (Good, 0.4 miles away) and Fernbank Lodge (Good, 1.2 miles away).
Nearest care homes:
- G Primrose Neurological Centre Good, 0.4 miles away
- G Fernbank Lodge Good, 1.2 miles away
- G Hillcroft Nursing Home Morecambe Good, 1.6 miles away
- RI Ferncross Residential Home Requires improvement, 1.6 miles away
- RI Draycombe House Requires improvement, 1.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 7 April 2025 (assessment visit 8 January 2025). Quoted under the Open Government Licence.
Date of assessment: 21 to 24 January 2025. Fairways is care home providing care for up to 24 people some of whom may have a dementia. When we assessed there were 13 people in the home. The reason we assessed was to follow up on previous breaches of the legal regulations in relation to safe care, recruitment and good governance. We assessed the quality statements for the safe, effective and well-led domains. Some assessed risks had not been managed, the provider had not always ensured they responded to changes in people’s needs. Guidance for staff, to avoid choking risks, when supporting people on a modified diet was not in place. Pressure relieving mattresses were set too high for two people. This was not identified or followed up by managers. Not all safeguarding incidents had been recognised or reported to the appropriate agencies. Management oversight, and governance was not always consistent or effective. Medicines management and recruitment procedures had improved, the provider was no longer in breach of these parts of the legal regulation. The provider was previously in breach of the legal regulation in relation to safe care and good governance. Enough improvements were not found at this assessment, and the provider remained in breach of regulation. This service had been in special measures since September 2023. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. The provider had made enough improvement, and the service is no longer in special measures.
- Safe No rating
- Effective No rating
- Well-led No rating
Read the rest of CQC's summary
In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded. We have asked the provider for an action plan in response to some of the concerns found at this assessment.
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Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Inadequate. At this assessment the rating has changed to Requires Improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation related to safe care and treatment in relation to recognising and responding to risks.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
The service was in breach of legal regulation in relation to safe care and treatment relating to the safe management of risks related to nutrition.
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Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question inadequate. At this assessment the rating has improved to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to good governance relating to provider oversight of the service and quality of care.
Questions to ask when you visit
- Safe was rated Requires improvement on 7 April 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 7 April 2025. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 7 April 2025. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Jacqueline Mcfall
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia
Inspection report
Read the full inspection report (opens the Care Quality Commission website)11 inspection reports, latest 5 September 2023. Latest assessment published 7 April 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 05543513 (opens Companies House)
Getting help from Lancashire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lancashire County Council
- Ask for a care needs assessment
- Phone: 0300 123 6720. Out-of-hours emergencies: 0300 123 6722
- Support for carers
- Paying for care: Lancashire County Council
Checked on the council's website, November 2026.
Common questions
- Does Fairways provide nursing care?
- No. The Care Quality Commission lists Fairways as a care home without nursing.
- How many beds does Fairways have?
- The Care Quality Commission's register lists 24 beds at Fairways.
- When was Fairways last inspected?
- The Care Quality Commission's latest rating for Fairways was published on 7 April 2025.
- Who runs Fairways?
- Fairways is run by Fairways Residential Home Limited.
- What is Fairways's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 7 April 2025.
Contact
- Phone
- 01524 855222
- Address
- 20 Westmoor Grove, Heysham, Morecambe, LA3 2TA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Primrose Neurological Centre (Good, 0.4 miles away) and Fernbank Lodge (Good, 1.2 miles away).
Nearest care homes:
- G Primrose Neurological Centre Good, 0.4 miles away
- G Fernbank Lodge Good, 1.2 miles away
- G Hillcroft Nursing Home Morecambe Good, 1.6 miles away
- RI Ferncross Residential Home Requires improvement, 1.6 miles away
- RI Draycombe House Requires improvement, 1.7 miles away